Academy Veterinary Clinic

I can’t say enough good things about this place. They truly do care about the animals, and the prices are reasonable. The staff knows you and your pets by name, the vets are great, and they have reasonable hours with walk-​ins during the day and appointments in the evening.

i have taken my pets to academy vet and once i had a newborn pup that was not doing well, it was stuck in birth canal i had to revive the pup and it was too weak to nurse the doctor re hydrated the pup and gave me instructions on tubing the pup if needed so it wouldn’t aspirate on the milk but also told me to keep trying to get pup to suckle he was very informative and two years later the pup or shall i say dog is doing fine, its all due to the excellent care i got, they genuinely care about animals and the fees are reasonable

Dr. Mason had been my vet for 32 years. Both he and his assistant, Deborah Jenkins were the best around. The news I received was not always what I had hoped, but it was honest and fair. He had a special attachment with his «clientele.» Unfortunately, Dr. Mason has retired and new vets have taken over the practice. Today I had an emergency situation with my 15 year old cat. Upon coming home from work, I found the cat in distress as he could not breathe. I knew that our time with Tiger was limited given his frail body and age so I immediately called with his symptoms and asked if I arrived by closing if the cat could be seen. it is a 30 minute drive to the office which resulted in me arriving a few minutes before closing. The staff greeted me and made immediate preparations for my cat to be seen as it was obvious that he was in distress and pain. The new vet upon entering the reception area, took a look at my pet and announced that it was something she did not have time for that day as it would take 3 hours to examine him. I attempted to bring up the topic of putting him down given his age and rapid regression in health, but she did not even want to hear anything I had to say, again reiterating that she didn’t have the time. She handed me a card to an emergency vet. When I told her I called prior to coming with the cat’s symptoms and was informed that it was okay if I was in before the doors were locked, she questioned where I lived and glanced at the clock. Upon telling her my residence, she asked why I don’t use a vet closer to my home and off of Courthouse Road. I am a medical professional who loves what I do. I am very cognizant of time, but try to accommodate my patients if at all possible and definitely if I tell them to come in. Emergencies come up. I was able to find a vet in Chester who may not be as inexpensive as Dr. Jones had been, but who was willing to take the time to examine my cat. Unfortunately things did not end as I had hoped with my pet, but at least I have a vet who is human, particularly at a difficult time. Rest in Peace Tiger. I miss you.

Update on Saturday, February 4 2012: Upon review of shot records they provided to me, I just realized that this veterinary clinic gave my dog a vaccine that had been expired for almost one year. I have already inquired with the vaccine manufacture and complained to the Virginia Board of Veterinary Medicine. Don’t let this happen to you!
Here’s my review posted earlier the same day:
Yesterday, I had the unfortunate experience of sitting through a 20-​minute lecture on the benefits of one specific brand of dog food by the new veterinarian at Academy Veterinary Clinic. I sincerely feel that she simply enjoys hearing herself talk; as at no point did she even take a breath or give me the opportunity to acknowledge her, ask a question, or explain my dog’s history.
Upon recommendation of a neighboring resident, I visited here for a dog exam and series of shots. This vet’s self-​introduction and mind-​numbing chatter lasted much longer than her 2-​minute so-​called exam of my dog. Three serious questions posed by me, only in interruption of stories about her sister or the state of Georgia from where she relocated two weeks ago, were completely disregarded, and she neglected to give my dog two shots (Bordatella and K9 Influenza) that I requested twice. A request for a recommendation of a local K9 orthopedic was ignored.
The price was right-​$ 130.00 for everything, but her complete disregard for my questions, my dog’s well being, and her pushy sales tactics for one brand of dog food will lead me to seek future veterinary care elsewhere.