Do yourself a favor and choose another hotel. I booked to stay here with family. I booked two rooms. Within 8 hours of booking, I had an emergency come up with my Brother who is a cancer patient. i immediately called them to cancel. Well my date for staying was That very day, and they said Id have to pay for rooms anyway, becuase i didnt give a 48 hour notice. My brothers Nurse had an emergency and had to leave, and having no one else to cover, i had to cancel my plans. i asked the clerk for some compassion, because it was costing me about $ 280.00 for this cancellation! Most hotels have free cancellations. the cleark said management could waive the fee as she could not. I asked he if hotel was booked and full and she said no. So I know my holding two rooms did NOT cost them any business. Of course no manager was due in till 3:00 pm. So I called back and explained my plight. The manager said«oh yeah everybody always has emergency or cancer or something». Thatsna qoute! She didnt believe me! I begged her to show some compassion, and explained my brother truly did have cancer and id gladly prove it with a doctors note and that i hated to cancel but i only held the rooms for 8 hours(overnight). she agreed to refund one room, and told me if i kept arguing with her, she wouldnt credit anything! Now this just screams Lack of compassion. Most business care and offer FREE services for those family members who are taking care of Cancer patients. Just go to . ! I wasnt asking for ANYTHING free, just to not be charged for a room i never used! She refused. So I ended up $ 140.00 out of pocket for NOTHING! I find this to be heartless and shameful in todays world for a business to do that! Im not trying to scam them. i had to cancel my trip! So save your money, and spend it at a reputable hotel… Please! This hotel doesnt care about you, just wants your money! i was going to rebook, but I wont be doing it here! Shame on them!
Anju S.
Classificação do local: 1 Glen Allen, VA
Horrible! Dirty used towels, hangers from previous people still in room. Housekeeping kept coming in at 8:30am and waking us up. Nothing was done by management at all. Will never stay there again!
Jim H.
Classificação do local: 4 Columbia, MD
We stayed one night at the River Edge Inn. It’s located right on the Potomac River in Colonial Beach, VA, which make’s it an attractive location, except Colonial Beach is a little depressed as their boardwalk along the river is in need of repair. The rooms were clean, the bathroom was fully functional and satisfactory, and the cable TV service offered plenty of channels. The area around the Inn seems safe and there’s plenty of parking. I didn’t try their free Internet service and their complimentary breakfast was mostly made up of pastries. The value is good for the location!
Jennifer B.
Classificação do local: 5 Breckenridge, CO
I was here for over 4 weeks on a business trip. Well… this hotel made my very-long business trip seem like a mini-vacation each and every night and week-end! Being right on the water front, right by the boardwalk, and being walking distance from restaurants and bars was just awesome. The staff was amazing: everyone from Anita(the manager), to the cleaning ladies were incredibly helpful, and friendly. This is a family affair and I really felt right at home. I had zero problems with the room. It was always clean, comfortable and everything worked perfectly well. I didn’t use the pool but really enjoyed the forth of July get together/Korean BBQ that Sue(the owner) organised for our team by the pool. Thanks again Sue :-) I really hope that I will be able to stay here if/when I come back to work in the area again! Thanks so much for everything guys! I sure will miss you all(and that includes my buddy Bowser!!) Tip: ask for a room facing the street, they have better water views and they will not be on the side of the big lawn(where the city sometimes has fairs, festivals, amusement parks…). Also, the rooms on the second floor seemed nicer.
Banita C.
Classificação do local: 5 Washington, DC
Brand new EVERYTHING! New furniture, mattresses, linens, carpet, and a gorgeous Front Desk lobby area. Take in a mold-free breath of new-hotel-scent, and soak up the small-town cuteness of Colonial Beach! This place has really turned itself around from its unpleasant past, and the new owners are working really hard to make it a really nice place to stay.