Servpro

After A Fire comes: The Clean Up. The Restoration.
Our Fire was over, TWO YEARS AGO.
The Servpro Claim and PROMISE: «Like it never, ever happened»!
Our Home was going to be returned to us.
All Clothing in Closets and Furniture after Lock Box is placed on door;
will be picked up, Dry Cleaned, put in storage, following Servpro Procedures.
Living Room, Dining Room, Bed Room:
Furniture moved away from walls, insuring their cleaning from ceiling to floor;
Paintings, Photographs, Nick Knacks, Brick a Brack must come down,
Wall Shelves filled with Books, Cd’s, DVDs, a Chachkie or two;
Dusted and Cleaned,
shelves removed,
to clean them, too.
Furniture will be Cleaned: Top to Bottom, Inside and Out;
NO trace of Smoke AND/​OR Soot from the Fire will remain.
Cleaning every surface, between Ceiling and Floor.
Kitchen/​Bathroom: Cabinets, Shelves, Sinks Top and Under, Wall Clock… etc.
Our Home Will Be Returned to Us.
«Like IT Never Ever Happened»!?!
Kitchen’s Grease,
Culinary Grime,
Stick Match in Stove,
Cobweb,
Dust Bunny,
Little Grey Soldiers,
RETURNED?!
After cleaning every surface between ceiling and floor?
Imagine the time it took to do that?
Interrupting lunch hours, in our padlocked unit;
while watching videos on our TV,
Playing our DVDs on our PC,
while ALL Equipment used;
is never dusted, swabbed, never cleaned as PROMISED.
Breakages?
Were Discovered and Brought to Servpro’s Attention,
Days after WE FOUND THEM!
We were to be informed IF and WHEN they occurred.
Money can never replace what we lost.
Theft?
Property would go missing, then, reappear days later;
while other property would never be seen again,
Thing’s important to my Wife, GONE!
Our Home was never returned to us.
A Restoration Service hired by the Condo finished the job,
and Witnessed against Servpro; so did our Condo Manager and Staff.
Servpro would pay for damages reported, BEFORE THE DEADLINE.
All later discoveries? Not a dime!
It is a matter of record,
with Letters of Complaint filed against Servpro,
The Attorney General, Senator, Congressmen, Governor;
All Local Representatives of the State Of Pennsylvania,
AND Servpro’s Home Office in Tennessee;
Responded quickly and as favorably when possible.
We can Legally say that Servpro’s Claim and Promise:
Like it never, ever happened, IS not the truth!
It is on the record, why, for those who care to find out the Truth.
At the Servpro Website.
An Update: July 9, 2015;
i had hoped to find some «Lost Property «in a few boxes at the back
of our closets. We had considered them lost, because we were hoping
that they would be found. ‘IT’ was part of our Treasure Chest.
Coins, Stamps, First Edition Books, Clippings and Valuable Papers of Our Family
History.
Some of the Books were about Movies;
The Heavy Metal Magazine’s Edition of:
The Illustrated Story of ALIEN.
And THE CLASSICS ILLUSTRATED:
THE WAR OF THE WORLDS.
Both of these COMIC BOOK/​ILLUSTRATED MAGAZINES went missing
on the day we turned over a set of Units Keys to Servepro.
They were never read or saw the light of day in Our Home, again.
Coins left for my Wife from Her Father, collected during the time of
the Depression and War; all having their Mint Origin and in ‘Clean Condition’,
as Her Father Proudly Stated… all gone as well.
We had made this loss known to Servepro back then and they our still lost, now!