Kroger

I don’t even know how this Kroger got «4 stars» I wish I could give this Kroger a big FAT 0 ! The cashiers the workers are just so unfriendly to say the least. The service is horrible!
I will be going to the one on Houston levee from now on, even though its must farer.

My favorite grocery store hands down. Always clean, always well stocked and all the employees are always nice and helpful.

This has been my Kroger for decades, and they keep it fresh, clean and lots of friendly folks when you need them. Lots of great parking, open ²⁴⁄₇ and you always feel safe and welcome here. The veggies are always spotbin, and they are well stocked with organics so all around this is a great Kroger location.

Clean and fresh store… the employees are always there to help when you are looking for anything!

I have been hitting this store almost everyday to every other day and let me tell you, they are on it! Yes I assumes not everything is always perfect but every time u am in there I have multiple employee offer to help me. When I ask for help they are SO nice and walk with me instead of pointing in the general direction. Simply amazing service. The store manager is almost always right there up front with a smile and willing to help no matter what. I just don’t see this in other stores quite as often. Love it! Keep it up Collierville Kroger!

Love Kroger, hate their prices.
Things I like from Kroger:
— Bagel Bites Cheese and Pepperoni
— Bertolli Chicken Alfredo and Penne (I liked it better when it was pasta though)
— Boar’s Head Blazing Buffalo Chicken
— Boar’s Head Cajun Turkey
— Hamburger Helper Bold Firehouse Chili Macaroni
— Hamburger Helper Cheesy Enchilada
— Hamburger Helper Crunchy Taco
— Seagram’s Escapes Jamaican Me Happy
— Totinos Bold Buffalo Style Chicken Rolls
Things I don’t like:
— Chocodile Twinkies
— Hamburger Helper Cheesy Italian Shells

It’s not the fanciest nor biggest but it’s the closest to home so I come here often. I like it. The vegetables and meat are good quality, though always double check the dates on things as I have had a few mishaps. I shop here frequently.
LOVE:
–34Degrees CrackedPepper
–Activia Peach
–Activia Strawberry
–AlwaysMaxi FlexiWings
–Amy’sBowls Teriyaki
–Amy’sIndian MattarPaneer
–Amy’sIndian PaneerTikka
–Amy’s Sweet & Sour Asian Noodle
–Amy’s Tamale Verde Black Bean
–Amy’sThai Pad Thai
–AngryOrchard CrispApple
–Angry Orchard Hop’n Mad Apple
–AnnieChun’s PadThai
–Bakery PB Choc Chunk Cookies
–Ben&Jerrys KaramelSutraCore
–Bertolli Chic Alfredo & Penne
–Bertolli RoastedChicRisotto
–Bertolli StuffedShells AllaVodka
–BoarsHead Blazing Buffalo Chicken
–Breyers Neapolitan
–Butterfinger PB Cups
–CakeBoss ExcellentPeppermintCupcakes
–CapnCrunch CrunchBerries
–Cheetos Cheddar Jalapeño
–Cheetos Flamin Hot
–ChexMex MuddyBuddys
–ChicHelper ChicFriedRice
–Chilis CajunStyle ChicAlfredo
–Chili’s Pepper Jack Mac N Cheese
–Chili’s Bacon Mac’N’ Cheese
–Chilis ChicFajitaRiceBowl
–Clif Dark Chocolate Trail Mix Bar
–Crystal Light Fruit Punch
–Crystal Light Pink Lemonade
–Deli MarinatedArtichoke
–Deli RotisserieChickenSalad
–Deli SevenGrainSalad
–Deli TuscanyBeanSalad
–Dickinson’s Red Raspberry Preserves
–Doritos Dinamita Nacho Picoso
–Edy’s SlowChurned Neapolitan (½ Fat)
–El Monterey Chic & Cheese Taquitos
–Evol Lemongrass Chic
–Evol Teriyaki Chic
–FiberOne Honey Clusters
–FiberOne Chocolate
–FiberOne Honey Clusters
–FiberOne 80 Calories Choc
–FreshGourmet Ranch Croutons
–FritoLay Munchies Jalapeño CheddarSandwiches
–GhirardelliChoc CreamyAlmond
–GhirardelliChoc WhiteMint
–HarvestSong StrawberryPreserves
–HamburgerHelper CheddarCheeseMelt
–HamburgerHelper CheesyItalianShells
–HamburgerHelper DoubleCheeseburgerMacaroni
–HamburgerHelperBold JalapenoCheeseburgerMac
–HamburgerHelperUltimate ThreeCheeseMarinara
–HalalCuisine ChicBiryani
–HalalCuisine ChicTikkiMasala
–HealthyChoice Pineapple Chic
–HealthyChoice CafeSteamers OrangeZest Chic
–Herdez Carnitas & CharroBeans
–Herdez ChicChipotle
–Herdez ChicChilaquiles
–Herdez ChicTinga
–Herdez al Pastor
–Herdez PorkChileVerde
–HoneybakedHam
–HuntsKetchup 100%Natural
–HoneybakedHam HamSalad
–Hostess Choc Twinkies
–Idahoan BabyReds
–Indomie Mi Goreng Fried Noodles
–Indomie Mi Goreng Hot&Spicy
–Jack Daniels Downhome Punch
–Jack Links Jalapeño
–JammedCaramelCandyCrunch BabyRuth
–JammedPBCandyCrunch Butterfinger
–Jiffy Corn Muffin Mix
–Kashi Spicy Black Bean Enchilada
–Kashi Southwest Style Chic
–Kind Fruit&Nut Almond&Apricot
–Kind Fruit&Nut Almond&Coconut
–Kind Nuts & Spices Dark Choc Nuts & Sea Salt
–Kind Nuts & Spices Madagascar Vanilla Almond
–Kind Plus Dark Choc & Cherry Cashew
–Kind Plus PB & Dark Choc
–Klondike Heath Bar
–Klondike Reeses Bar
–Kroger HoneySlicedTurkey
–Kroger PizzaRolls
–LeanCuisine Cheese&Bean EnchiladaVerde
–LeanCuisine Chic Enchilada Suiza
–LeanCuisine SantaFeStyle Rice&Beans
–LeanCuisine Sesame StirFry w Chic
–LeanCuisine ThaiStyle
–Lilees CarrotPecan ZMuffin
–Lilees Choc ZMuffin
–MarionKitchen ButterChic
–MarionKitchen MassamanCurry
–Martinelli’s Apple Juice
–Michelinas Stir Fried Rice (veg&chic)
–Michelinas Sweet&Sour Chic
–Michelinas Teriyaki Chic
–MikesHard BlackCherry
–MikesHard MangoPineapple
–MikesHard StrawberryKiwi
–Mojo Dark Chocolate Almond Sea Salt
–Mojo Fruit & Nut Coconut Almond Peanut
–Mojo Fruit & Nut Cranberry Almond
–Murrays Jalapeño Jarlsberg Dip (fav)
–Naked BananaChoc
–Naked RedMachine
–OliveBar Cran&Pumpk Quinoa
–OlliSalumeriaPepperoni
–Oreo BrownieBatter
–Pillsbury Toaster Scrambles Bacon & Sausage
–Pringles Multi Grain Sour Cream & Onion
–PrivateSelection Salted Caramel Cocoa
–PrivateSelection Spinach Florentine Ravioli
–Post FruityPebbles
–RicksPicks MeanBeans
–SapporoIchiban ChowMein
–Seagram’s Escapes Peach Fuzzy Navel
–SimplyAsia SesameTeriyaki (w.o seeds)
–Smirnoff Ice GreenApple
–Smirnoff Ice Screwdriver
–SouthernComfort VanillaSpice EggNog
–SoyVey SweetThaiChili
–Stacy’s Pita Chips
–Stonefire TandoorBakedNaan Garlic
–Stouffer’s Chic Enchiladas
–Stouffer’s Fiesta Bake
–Stouffer’s Veggie Lasagna
–SunbeltBakery Oats&HoneyGranolaBar
–SunBird EggDrop SoupMix
–Tandoori Chef Palak Saag Paneer
–ThinkThin Protein Bar Brownie Crunch
–TotinosBold Spicy Taco PizzaRolls
–Totinos PizzaRolls Pepperoni
–Trident Tropical Twist Gum
–Tropicanas Farmstand PeachMango
–Weight Watchers Teriyaki Chic
–World Cuisine Chic Pad Thai
–Yakisoba Spicy Chicken
–Yoplait GreekWhips Cherry
–Yoplait GreekWhips KeyLimePie
–Yoplait GreekWhips Strawberry
–Yoplait GreekWhips StrawberryCheesecake
–Yoplait GreekWhips Vani
Like:
–Idahoan ApplewoodSmokedBacon MashedPotatoes

While shopping today, I could not locate an item I had previously sourced from this location. While standing in the aisle continuing the search, a Kroger associate inquired if they could assist. I was hesitant to share, thinking resolution was not on my side, but went ahead and shared my search with her. I was advised that it was not a fast seller for the store, however, she would go ahead and order it in for me, and proceeded to advise when the truck delivery would be, and where she would merchandise it! My faith in customer service has been restored!

A few years back this Kroger was expanded, and it has been a hot mess since. The layout is unlike any grocery store I’ve seen before, and the order of products makes no sense to me. Some items are actually in multiple places in the store, which is even more confusing. Generally I actively avoid this store and prefer to shop at the Kroger on Houston Levee and would give this one a one star review; except that this store is much larger and carries products the other Krogers do not. I find myself having to shop here every 4 – 6 weeks just to get some items that I can’t find at other stores.
This could easily be a 5-​star Kroger if they would just fix the layout.
FYI, there is also a Kroger gas in the parking lot.