Wynfield Park Apartments

We living in Wynfield park almost 4 years this place is safe the stuff is friendly and always there to help. I want to say I have lived in different states and everywhere is different some places ofer some utilities included and some not but it’s worst to stop by and ask all the questions. I wanna say about price change this is something that realstate rules are and has nothing to do with the office. I’m enjoying to be in my home and feel safe. If you need maintenance they will be there shortly to help you with anything. Thank you

We lived here in the fall of 2013 and had several issues that generally seemed to stem from the poor quality of construction:
1) The biggest problem that we had was that things kept breaking. Something broke at least every other week. Usually maintenance was prompt to come to the unit and fix the issue. However, sometimes they thought that they had fixed it and had not. This happened with the hot water heater, which was very frustrating. Sometimes, the front desk would forget to tell the maintenance staff that there was an issue and we would have to ask the front desk again for help.
The security gate was frequently broken and not repaired quickly.
2) The model that we looked at seemed much nicer than the unit that we actually moved in to. In fact, the stove worked so poorly that it really only could be marginally warm or really hot. It made things difficult to cook.
3) Noise. We always heard the beltway. The people below us once came up once thinking that we had a small child running around because it was noisy, when in fact, it was just the two of us walking around the apartment.

The property manager at Wynfield Park, Matthew L., is truly an anomaly. Despite his job title being «Property Manager» he truly refuses to do even the bare minimum.
When my vehicle was illegally towed, (on a Sunday, from my home, even with current permits), Matt was unspeakably rude to me, and REFUSED to do his job. The customer service agent working called him dozens of times to simply get in touch, because he was not onsite. Once he was finally on the phone, Matt proceeded to tell me that it is «not his job» to protect the residents of the community. Even though my car was illegally towed, Matt refused to call the towing company to release the vehicle. I was forced to have two police officers escort me to the towing lot, where I was promptly told that the only way to get the car released was for Matt to call. $ 175 and three hours later, I finally got my car back.
At Wynfield Park, the stairs are crumbling concrete (which regularly falls when we walk up/​down the stairs) and it takes days to repair them. Of course, they refuse to simply replace all of the crumbling stairs at once, even though it is a massive health hazard. Instead, they re wallpapered the managers office.
Matthew does not deserve the privilege of his job, and the residents certainly do not deserve the pain of having Matthew as the manager.

They do a bait & switch. They’ll advertise on their website one price range but that’s just to get you in the door to fall in love with their apartments, which, admittedly, are very pretty. If you don’t mind spending probably $ 200 more than you think you’re going to spend, this may be the place for you. Also they charge $ 40/​month extra for water & trash which most apartments include.
The spiel I got was basically «prices change daily and although we work here and run the place, we have no idea what anything costs» but you can «go on the waitlist if you pay a $ 40 application fee and $ 350 amenity fee.»
Note that you must pay the amenity fee even if you do not live there and are not using any amenities. And you still cannot lock in on a price because «prices change every day and we don’t know what they’ll be» (they kept repeating that like a broken record) so you won’t know how much the rent will be up front.
Of course, you have the option while on the waitlist (and them holding your $ 390 total) to pass up units as they become available if they are not in an acceptable price range, but then you will be waiting forever because they never intended to rent a unit for the lowest «range» listed on their website afterall.
The bait & switch is really a shame because it’s a new complex that seemed very pretty but management is so shady I wouldn’t trust living there. I could see hidden fees and costs surfacing throughout the duration of living there and especially upon moving out.

This rating is for my experience as a prospective tenant. I give this place 4 stars because of the following:
1) the management staff was polite, friendly, and very willing to answer my questions.
2) the complex is in a fabulous location, and is very secure and offers nice amenities.
3) I take away a star because this complex is a bit pricey and has very odd regulations.
The odd regulations are pet regulations that are strange. I also give only three stars because you seem to have to pay extra for any conveniences they have, which I understand they have to do, but it’s still a bummer. Maybe if I had more money to throw at rent, I would’ve lived here.
I will say, I have friends who lived here and loved it. It’s a nice complex and the management seems really nice. It just wasn’t the complex for me with all their weird regulations. I would ask about those if you’re going to look here, just in case you have piranhas or another pet they don’t allow!