Cellular Sales, Verizon Wireless Authorized Retailer

Not a great experience for me going to this store. Very apathetic salesman who seemed bored and uninterested in helping us with a phone issue. He just shrugged us off and lazily suggested we buy a new phone because he had no real answer to why our phone was not reading it’s SIM card.
We were not convinced that we needed to spend $ 200.00 for a new phone and left the store. Luckily we had excellent and cordial service when we called Verzion customer service and we were able to fix the problem by simply getting a new SIM card from an actual Verizon store.

Purchased two phones here (mine and my husband’s) on 3 different occasions and had good service experiences every time. It’s a well staffed location and so far haven’t has to wait for service. It’s a more personalized experience than most cell phone places because the staff will sit down with you at a desk and bring you phones that match what you tell them you’re looking for.
On the first couple visits especially, I felt like the salespeople went above and beyond to meet our needs. The first girl was able to swing a deal for a free basic phone on a second line, which I don’t think we technically qualified for. On my next visit, the guy who helped me was having trouble transferring the pictures from my old phone to my new one and after 2 of his co-​workers also tried and failed (something about formatting of the memory card), he left for a second and came back with an SD card converter so I could transfer the pictures to a regular computer. The impressive part was, not only did he not give up until he found a solution, but that was actually one of his own personal converters that he gave to me!
This will definitely continue to be my Verizon store of choice.