Sleepydog Kennel

My dog spent six nights here and was supposed to have is bath and his nails trimmed, both of which they neglected to do. My dog was filthy when I picked him up. The receptionist said I could come back later and they would actually bath him and trim his nails which is not practical being a 20min drive each way from my house! He’ll never stay here again.
***** UPDATE 4÷6÷2016 *****
Sleepydog Kennel has since contacted me to make this right and offered a credit for my dog’s bath and nails. Thank you Sleepydog. Other than the previously mentioned lack of bath/​nail trimming Sleepydog Kennel was very good about posting pictures of my dog playing with others and provided a detailed report card of how my dog did while there.

I typically do not write reviews about places, but felt that it was warranted here.
I brought my dog here for the first time based upon a couple of reviews from acquaintances, and wish that I hadn’t. My dog was there for a Saturday — Tuesday stay, then a brief overnight at home (out of the kennel for 14 hours), and then back for another stay from Wednesday to Thursday. He was fully vaccinated at the time that he went there.
When I picked him up on Tuesday he was supposed to have been hosed off so that he wasn’t muddy, they forgot, no big deal, but he was pretty dirty (yay, he played hard!). When I got home I found a day or two old puncture wound about 1″ below his left eye. It was a bit puffy, but didn’t appear to be infected, however the same eye did have some drainage coming out of it. I asked the staff about the puncture the next day, and I was told that she would «ask the nurse» about it. She brought my dog out back, and didn’t come back. Dogs do play rough, and injuries do occur, but I expect that a dog would be given a «once over» at least once a day, especially since I was told that my dog had been hanging out with the staff a lot, and got plenty of human loving.
I picked him up again on Thursday night, and despite me telling the person at the front several times on Wednesday that I wanted him to be given a full bath by the time that I picked him up, he wasn’t given one, nor was his now filthy bedding laundered, which was to be done along with a bath, as per their website. Why would their staff member ask me what time I would be picking him up «so that he stays clean after his bath» if they weren’t going to give him one? Again, a minor annoyance.
The big problem arose on the ride home, when the dry coughing began, and I noticed the green goop coming out of his eye. I got him into my vet the next day, and found out that he had caught kennel cough, and had a blocked tear duct as a result of the puncture wound on his face. I immediately called the kennel to let them know about the kennel cough, which is highly contagious, and the woman who answered the phone wasn’t concerned at all, and told me «ok, thanks», and hung up the phone. My dog hadn’t been around other dogs in several months prior to going here, and the only form of transmission is dog to dog.
Now I have a dog that is on mega antibiotics and doesn’t feel well, and a $ 150 vet bill to fix something that my dog must have picked up at their facility. and they do not care. Had they appeared to show any concern at all when I called I would have accepted their appologies, presumed that they would have sterilized things at the kennel, notified other owners who had dogs at the facility, and dropped it. Unfortunately if they didn’t care about kennel cough in their facility, then would they notify owners whose dogs had been around mine (who would most likely also come down with kennel cough), and would they care enough to perform any additional sterilization methods to stop it from spreading further?
My dog will not be going back to that facility.

I love this place so much! When I adopted my dog, I was worried about him getting the level of exercise he needed, because I have a full time job. Fortunately, Sleepydog is very close to my work and their pick-​up/​drop-​off times are perfect, even nights I have to work late. I love that once I friend-​ed them on Facebook, I can see pictures and sometimes videos of what my little guy is up to. That definitely helped out in the beginning, when I was nervous about him interacting with other dogs.
Sleepydog is also so great about letting owners know if something is making it’s way around the kennel. This winter when kennel cough was making its way around daycares, they had an announcement on the desk as soon as you walked in that let you know a bit about kennel cough, and then at that point I felt the decision to leave your dog there/​take him out for a bit is up to the owner. They also post announcements about adoptable dogs, shelters in need of donations, or group events benefiting various shelters, which I believe is a great thing.
Most of all, I love how true to the name this place is! Without fail, every time I pick up Perry from Sleepydog and he hops in the backseat of my car, he is asleep before I have pulled out of the parking lot. We get home, and he will eat/​drink a bit, and sleep the rest of the night away. Sleepydog has made my dog parenting life so much easier! I would absolutely recommend this daycare to anyone!