Gold Coast Tire – Goodyear

These guys are not honest! Went there for a tire repair and tried to sell me two new tires! Not needed! Dealership is repairing tire! Yes, dealership is more honest! Do not bring your business here!

I will not be taking my car back to this place. The staff is rude. We took our car in for an oil change this morning. We had a groupon (promotional value was expired but the price we paid for the groupon never expires… Says so in the fine print) they refused to accept and gave my boyfriend attitude for even trying to use it.

The price of two tires was $ 60 higher than the price quoted on the phone just before I got there. The guy said it was all-​inclusive, but it wasn’t. They also promised to throw in a free oil change, which they subsequently charged me for, even though I gave them the oil and the filter! They «did me a favor» and didn’t charge me for the filter after I put up a fight. They broke the center cap on one of the rims, and the whole thing took two and a half hours after they promised me that I’d be out of there in under an hour.
This place still has that shitty attitude that thinks they’ll get business regardless of how much they nickel and dime people and they deserve to go out of business.
I’m giving them an extra star because they agreed to lower the price to within $ 20 of what they quoted me on the phone, even though they made me late for a wedding and I still have to fix my rim.

The crew was great when I first had my tires installed. I purchased the lifetime balance. Went back about 5 mos later for balance. Completely new crew. They immediately tried to sell me an alignment to which I replied that I just had one 6 mos ago and it tracked perfectly, I also let them know that I do my repairs and am a mechanic. After the wheel balance was completed they immediately started trying to scam me. Said I needed new rear shocks, I just replaced them 2 mos before (they wanted 2x dealer $). Next said I needed new front struts, they are only about 18 ms old and are fine (also wanted 2x dealer $). Next they said I needed an alignment, I guess they forgot that they tried this when I arrived. NEXT (and the best of all) said that I needed a cabin AC filter (over $ 100), my car DOES NOT have an AC cabin filter, I was tempted to tell them to replace it and then demand the old one back. There was more but I stopped the scam and asked for my keys. Even though I purchased a lifetime balance I will NOT be going back, I do not trust them.