CareSpot

Waited over an hour, even with an appointment. Medical provider was friendly and competent. Was recommended that I get blood work. I called daily for two weeks and was told the blood did not come back. I had to leave to go back to NY. I called again and was told that the doctor would call me. Nobody ever called. I eventually made an appointment with my local doctor and had to go through a new evaluation. I eventually got the results directly from Lab Corp almost two months later. Nobody ever called me from Care Spot

Went Saturday set appointment still waited 45 min called 4 days later complained that I feel worse was told to see my primary or wait a few more days what’s the point of paying for a doctor if they don’t care or make you feel better never going back thanks for nothing

I’ve been here at least twice now.
Online booking is easy. The staff is SUPER nice and professional. They are fantastic to deal with on weekends. The staff on today in particular.
Feeling sick today and it’s nice my prescriptions could be filled here so I don’t have to try to find an open pharmacy on a Sunday after 6pm.

This Care spot does not care. Other negative reviews concerning front desk confirmed. I walked in and no one said a thing to me not even hello. I asked about signing in and the guy in the scrubs who was behind the desk said he didn’t know and I had to wait for receptionist. Yes, she was busy at the time but after she got off of the phone and the patient left, she turned to her computer and still didn’t say a thing, not even «I’ll be right with you», nothing. I continued to sit for another few minutes but I got up and left because it was hot in there too. Went down the street to Baptist express care. As soon as I walked in was greeted with a hello and asked why I was there. I work in healthcare and know that it can be overwhelming at times, i completely get it, but common courtesy is due no matter what kind of day you’re having. I think the receptionist needs some customer service training. Apparently no one has said anything to her if this place keeps getting the same kind of reviews

I arrived an hour before close. From start to finish, the staff was pleasant and the process was seamless. My diagnosis was correct (confirmed by my primary two weeks later), and I began feeling better shortly after the visit. Also, the place was easy to locate, and the clinic is clean. There’s plenty of seating, so you don’t feel like you’re invading someone’s personal space.

Called ahead for an appointment and was seen on time. Staff very professional, helpful and caring. Nurse Practitioner met all my needs.

I went for a quick routine drug test for my employer, but I was in and out in about 30 min, and the gentlemen that was working with me was very friendly! The facility looked very clean and well kept.

I went here for lab blood work prescribed by my doctor. They told me I would have results in a little over a week, so I gave them a benefit of the doubt and called for my results after 2 weeks. They asked why I was calling for my result as they said they are the ones to call me once they have the results, the gentleman nurse practitioner (who was the only friendly person there) told me he/​they would call me back with the results. It has now been a month and no call back with my results. Therefore I called to check on them myself. The girl at the front desk who answered the phone was very rude. She answered the call very unfriendly and was uneducated with proper customer service. She seemed to not know how to look up my lab results and asked to call me back. Again when she called me back, she was very short and both times hung up the phone without even saying good bye. I see that other reviewers have made comments on how the receptionist is snarky are unfriendly. It is really a shame because I really liked the location and the nurse practitioner but will never return due to the receptionist’s attitude. I hope that management sees this post as well as the others who have made reviews as she is the first contact most customers have and is sure to dissuade buisness. Common courtesy is a must when in client service especially when dealing with people and their health.

Would never go there again. I arrived feeling very ill, could not stop coughing and while I waited and waited, I could hear the staff laughing and chatting, no urgency what so ever. Everyone was very unprofessional.
I the care and treatment I received were very inadequate and I literally felt worse after my visit. NEVER go to this place.
I gave 1 star because I had to in order to publish my review

Went in over the weekend with an elbow injury. They were were extremely friendly and helpful.

I have been here twice, once with a bump that showed up on my face, and another time with a severe cold. Both times I was helped by friendly doctors and greeted by friendly staff. They allow appointments to be booked via their mobile site which is very helpful.

5 minute wait, knowledgeable staff and a quick diagnosis. This is the only walk in clinic my family goes to.

Very clean, fast and professional! Went here because my son’s dr wasn’t available. Julie the receptionist was the sweetest!

This was my first experience using a walk in urgent care facility. My regular doctor was not available so I found CareSpot through a Google search. Their website allowed me to make an appointment on line for first thing the next morning. Trust me, when you don’t feel good & its 2am just knowing you can see a Dr. first thing in the morning is a great feeling. Honestly I did not know what to expect walking into a «walk in» type of place. I was happily surprised to walk in & find the office to be immaculate. I was greeted by Shereece who runs the front desk. Once I gave her my name she was immediately able to print out my paperwork. Since I made the appointment on line all of my information was all ready in her computer. This made the check in process easy & super quick. Shereece was very professional & friendly. I only waited a few minutes until I was called in to see the Doctor. I was treated by Blair Heath, AR-​NP. Okay so he was not a MD but he was professional, thorough, knowledgeable & compassionate. Within fifteen minutes we had the results of my throat culture & I was so happy that I did not have Strep. I would definitely return if my regular Dr. is unavailable. CareSpot accepted my insurance so I only had to pay my normal copay. I feel good knowing they are close just in case I need them again.

DO NOT GO HERE! I went in there and was diagnosed with a UTI and was prescribed a 7 day medicine that did not work. I called back and was told that the medicine I was given could cause a yeast infection so I was given another medicine that did not work either. I called back to try to get something else and was told I would have to go back in and pay again! Why should I have to pay again when your facility didn’t give me the proper medicine??? Additionally, the girl I spoke to named Brooke was very snarky and rude.

Sanitary, friendly, and quick! Can’t ask for anything else from an urgent care.