Giant Food

Since Wegmans came the area about five years ago, Giant has become a lot more service based. Trying to create a great experience for their Guests. Which in most cases they succeed.

I drive from the city just to go to this grocery store, based on the fact that the prices are better, and they have self-​checkout. They also have the scan-​as-​you-​shop handheld which is nice if you are only getting a few things, but it makes me a little paranoid to use it because I feel like it looks like I’m stealing. Something about bagging your groceries as you go makes me feel awkward.
The self-​checkout can be a little annoying, particularly if it’s crowded and the people that have no idea how the scanner works are clogging the line, and occasionally the machine acts up (such as when your item gets halfway down the belt, and then gets sent back for who knows what reason). However, I like the self checkout because you can buy more personal items without feeling so awkward.

I am underwhelmed by this Giant. I noticed that the shelf edge labels, which are designed to help the shopper figure out which of the same products from different manufacturers are a better value. However, this Giant uses them to confuse. Some of the labels give you the cost in gallons, and some in quarts for the exact same products. Pathmark in Connecticut was sued by the Attorney Generals office in the 80’s for doing the same thing.
Also, Giant stopped carrying my most favorite Makoto Honey Ginger salad dressing. I have to find it somewhere else. I’m glad that Wegman’s is giving them a run for their money.