Jaquelline Perlman

Dr. Perlman put me through a painful, traumatic, and (according to the second opinion from another doctor) unnecessary procedure, then told me I needed an invasive and serious surgery immediately, and that I had two unpleasant options available (cryotherapy and electrotherapy). She downplayed the side effects of each treatment and joked that if I am a jumpy person she might accidentally cut through my bladder with the electrotherapy. I wasn’t laughing.
Dr. Perlman consistently took 3 – 5 weeks to deliver sensitive test results, which she will only do via an odd answering service mailbox system. Once she promised to have results before a holiday, but she went away and did not contact me until weeks later.
Dr. Perlman won’t answer any questions on the phone. Instead she leaves a message saying, «Just come by the office and I’ll explain it to you.» Then she charges $ 125.00 for a 3-​minute conversation in the office.
I got a second opinion from another doctor who said the test results were not as Dr. Perlman had stated and that I did not need surgery and instead suggested adding folic acid to my diet, exercising and eating healthy. I already ate a vegan diet, so I cut out sugar and processed foods, and 3 months later I tested 100 percent healthy.
Also, every time I showed up for a scheduled appointment (on time), I still had to wait 45 minutes to an hour even when no other patients were in sight.
Most recently, Dr. Perlman failed to send a claim to my insurance company within the allowed 120– day window. When my insurance rejected the claim for being so late, Dr. Perlman tried to get me to pay the full cost of the procedure, and then threatened me with a collections agency, even though neither patient nor insurance company is responsible for the bill if the doctor fails to submit the claim.

Most trouble I’ve ever had with a doctor.
Summary:
· rude staff
· unprofessional
· disorganized
· forgetful of appointments, and unprepared for them (i.e. with birth control)
· only open 2 days a week, and they are short days (after 12pm)
· does not return calls /​hard to reach
· long wait time
This office is only open 2 days a week, and you’ll waaaaait to be seen. At least 30 minutes. I tried to accomplish 2 things in 1 visit (annual exam, plus IUD consultation), but was told the doctor prefers to set up a separate consultation. $ 70 later, I figured out this is likely because they can charge more money for this.
I did go to the consultation, and was told that it’s hard for them to get a hold of the IUD I wanted, and so I should try to contact the company directly and order it myself, while they also try to track one down. This unclear process annoyed me a bit because I wasn’t sure there’d actually be an IUD for me on the day of the appointment. So I called the IUD company a week before my appointment and they seemed confused I would even order it myself as opposed to a doctor, and suggested maybe this was because the doctor didn’t want to pay for the IUD upfront (before insurance reimburses). It also would take me 10 biz days to receive it vs only 3 for a doctor. I called the doctor office the next day to tell them, hey you guys gotta get this, please have it available, and the receptionist said she would inform the doctor.
Day of appointment arrives, I call early in the day to confirm everything is set to have my IUD put in, and sure enough, there is no IUD for me at the office, no recollection of my conversation with the receptionist, the receptionist tries to tell me I did this wrong, and she says she’ll call me back once she asks the doctor and knows for sure, and they never did. This was a month ago and they never got back to me, which honestly was fine, because I decided that day I was done with them. The whole process with Dr. Perlman was 2 months wasted.
I’m happy to say I have now found a different doctor with a much simpler process, IUDs on hand, and friendly staff. There are so many more professional doctors to see. Don’t bother with this one.