As far as isp’s go, this is ranked among the worst. The internet speeds are no where near what are promised. More often than not I’ve tested speeds close to the dial up range. I pay for the second highest package which isn’t cheap. That’s just unacceptable. The only reason that i’ve given them a second star is because their customer support is prompt and accommodating. That’s where the good service ends. I have had 2 different technicians out to the house on 3 separate occassions. Every time they send someone out i’ll get internet speeds«closer» to what is promised in the literature on their website. That will last for 3 – 5 days. Then I’m right back to being frustrated with extremely slow page loads. Forget about going to youtube or any video site, you’ll be waiting forever just for the video to buffer. If there were ANY other option where I live, I would get it in a heart beat.