Caliber Collision

Something about the Fresno/​Clovis area does a number on our vehicles. Twice now on trips up from the LA-​area we have needed the services of a body shop. Our insurance company originally sent us to Caliber Collision and we’re so glad they did.
The shop is clean and well-​appointed for waiting. The people are so friendly and kind. They have gone out of their way both times we’ve visited them to do everything they could to get us back on the road as quick as possible. And with great attitudes while they were at it. They’re honest and forthright and get the job done. What more could you ask for?
Don’t hesitate to visit this shop when Fresno/​Clovis beats up your car.

Just got home from picking up my vehicle from here and I had to come write a review! This place is fantastic.
I have been to the other Caliber location, but this place is so much better. I was hesitant to come here because my experience at the other location wasn’t that great, but a coworker knows somebody at this one so I decided to give it a try. Good thing I did. My car looks better than it did before the accident.
I took my car in on a Thursday and they kept it the same day even though they weren’t going to work on it so that my insurance would authorize a rental. They estimated it’d take them 5 – 7 days for it to be done once they started working on it that following Monday. Well, on the following Thursday they called saying my car would be ready the next day.
Went in the next day and I was in and out in no more than 10min. (I remember long hour waits at the other location.) The individuals at the front desk are very welcoming (again, not something that you’d experience at the other location.)
Everything went incredibly smoothly. Nobody wants to be in an accident and be car-​less. They made the process as painless as possible.
Henry is great! Thoroughly explains everything that will be done to your vehicle and answers any questions you may have. Being a woman, I’ve had my share of awkward experiences at body shops/​mechanics where they don’t give me the time of day or take advantage of my ignorance when it comes to cars, but I never felt that way here.
Great body shop and I would definitely recommend it to anyone in need of repairs!

Beyond pleased with how fast and great work they did. Heather was so professional and got the work done faster then expected on my car. I would highly recommend the use of their services to anyone.

Caliber Collision made the best of my not-​so-​great incident of being rear ended by an uninsured driver on the freeway.
I had a stressful time dealing with my State Farm insurance during the holidays (Christmas and New Years) but once things were settled mid January, I choose Caliber Collision out of convenience of location and am so incredibly lucky to have chosen them to fix up my car because their service and work was absolutely flawless.
I reside in San Jose but was here in town to spend extended holidays with family and left my car to get fixed here and Caliber Collision was very accommodating to my hectic schedule and allowed me to have a family member to sign a permission form to pick up my car if I wasn’t in town.
I left to San Jose in a rental not expecting my car to be done by at least Thursday since it was said to be a 3 day repair, but they had gotten the job done in ONE day! Car went in at noon on Monday, done by 3pm Tuesday.
Got my car back and it was SPOTLESS. Aside from installing a brand new bumper, they washed my car, shined the wheels, vacuumed the inside and even wiped my windshield and dashboard!
Very impressed. Thank you!

Awesome service. Brought my car in for repair. Employees were very helpful. Car was in great condition. Good experience overall.

I had a fantastic experience at Caliber Collision with Henry and Heather. My car was not only done finished one day early, but they called daily with updates. This isn’t your typical body shop where they keep your car for an extended period of time with no regards to your personal schedule. I had two insurance claims and Caliber did everything they could to make the process as seamless as possible and it would have been had my insurance shown the same level of customer service. I’ll be recommending Caliber to everyone I know, professional and courteous and truly excellent service.

Truck was done 4 days early ! early!
Looks amazing!
They called and said it would be ready Thursday afternoon.
initial estimate of being done was the following Monday.
Also I have a 30 day window to get it re-​detailed at no charge.

Caliber Collision is the best! Henry was outstanding! He was so so helpful and went above and beyond to answer all of our questions and was a tremendous help! They do great work! I highly recommend them!