Cloverdale Express Oil & Car Repair

So happy with the service here, very professional and friendly! Wish I lived locally so I could make these guys my go to mechanics !!

Great service oriented, local oil change service station. Very quick and no pushy sales. I appreciate at that the most. Little touches like candy, water and comfy chairs to make your wait pleasant.

We brought two of our cars here today for oil changes. The first car was reasonable but when we realized they didn’t rotate the tires, we were frustrated. So when we took the second car we asked them to rotate the tires and they charged us an extra $ 25. So the second car ended up costing $ 91. I’ve been getting my oil changed for many years and most places include tire rotation in the fee especially when it costs $ 60++ to get the oil changed or for a smaller fee than $ 25. We spent $ 135 and they wouldn’t rotate our tires for a smaller fee. Won’t be coming back here again!

First of all I want to express my sincere gratitude to, what I believe, are the owners of this business. To care for a stranger in the selfless manner you did is a truly noble thing to do.
I was out for a joy ride since early Saturday morning a few weeks ago, just driving aimlessly through California’s roads. Stopping to take pictures here and there. It was well past noon, and I pulled to the side of the road to look for a good place to eat nearby, all of a sudden the tire pressure warning light went off. I feared the worst. I drove to the nearest gas station, but their air gauge was just giving me random readings. It might as well had been my lack of knowledge.
I Unilocaled for tire shop nearby, and out of the three results I got in Cloverdale this place was the only one open. The place was like seven or so minutes away from where I was. I visually inspected the tires looking for any visible nails or punctures. Couldn’t find anything so I decided to take a chance. This place is off the main street in some sort of industrial park. I walked to the door and asked if it was a tire shop. The gentleman behind the counter told me that it wasn’t, I asked if he knew one nearby, he said he did but they were probably closed now.
Honestly, I felt helpless. I was at least two hours away from home, and I know the spare tires that come with new cars nowadays are just good for a reduced amount of miles. No choice, I had to figure something else out. I said thank you anyway, but when I was ready to walk out the gentleman said «hold on». He came out and asked me what happened, I explain the whole situation to him. «OK» he said, and asked me to pull my car near the shop’s gate. He came out with an air hose equipped with an electronic gauge. While he checked the pressure of each tire, he explained to me what might have happened. He’s truly knowledgeable.
There was a considerable difference in the air pressure among each tire, and that was most likely the reason why the TMPS went off. I felt so relieved that it wasn’t anything serious. I asked whether I owned him anything, he simply said «It was nothing.»
It might have been not a serious matter, but I know that you were conducting some other business when I showed up. Nonetheless, the fact that you stopped what you were doing and helped me in such a kind manner, and without expecting anything in return. That speaks volumes about who you are, your values and the kind of business that you are running. There is no scale to measure selfless kindness, and five stars is the best I can do through this medium, but believe me, you sir, you deserve a lot more.

I originally found this business through Unilocal or would never have known it existed, as the location is NOT on the main route where most repair shops are located (score one for the Internet). They provide an array of services, but excel at vehicle maintenance type service, with turnaround in a somewhat timely manner — replete with a healthy dose of opinionated acumen from the loquacious owner Robert — a most enjoyable little character!
They performed satisfactory service on my F-​250 twice during my brief time living in the immediate area. This might be a useful location for folks in Northern Sonoma County or Southern Mendocino County who are looking to avoid Santa Rosa & Ukiah — or the inflated prices in Healdsburg.
Loss of Stars: One Star Off for NOT providing me with a requested quote for labor prior to performing repair work where I provided my own parts. One Star Off for adding a one hour diagnostic labor charge ($ 90) to a job where diagnostics were NOT required or requested. The price for the completed work was nearly 10% below a maximum I thought would be reasonable, but the fact remains that this business ignored my request for such communication — performed the work, and then contacted me only upon completion. This is an unacceptable practice! You see Robert, the Internet can be useful after all.

I love this place! I never knew what it was like to «have a mechanic» until coming here. I wouldn’t go anywhere else at this point. At least not as long as getting to Cloverdale was an option.
I’ve had several oil changes here, as well as some major work on my Dad’s car. I recommend this shop to everyone.
10 out of 10.
5 Stars. Great work. And more important than anything (says a rather cynical reviewer) good people. Great people, even. They make this place stand stars ahead of the rest!

I took my car to Cloverdale Express for an oil change after reading the great Unilocal reviews and I am certainly glad I did. The people were very friendly and the service was incredibly professional. The mechanic was happy to discuss in detail some issues he found during his general inspection, but did not pressure me to have any of that work done at their garage. Service was fast and they even gave me 10% off for being a first time customer. I highly recommend this place for honest, quality work.

Fast and friendly service. I drop in on a weekday for an oil change. I have also gotten my car tag renewed there.

Very kind hearted wonderful people. We had a last Min minor fix. At first it scared us silly while doing a 4 hr road trip to Fort Bragg with my mother in law. 2 hrs into the trip my mother-in-law’s oil pan guard got loose and started flapping underneath her car. Due to the last oil change at a Ford Auto shop with some scum buckets that didn’t tighten the screws on tight enough. We were in a crisis and a deadline to get to a Wedding. So we Unilocaled a Auto shop which most were closed on a Sat. But stumbled across Cloverdale Express Oil and Car Repair. Called them up and they were so generous to take us in right away after we explained the situation. Their Customer Service was amazing and they fixed it in mins. They didn’t even charge us for the fix. We were truly grateful and definitely wish they were closer to home where we stay. Because they would continue to get business from us. Hands down best customer service!!!

I’ve been bringing all my vehicles to Cloverdale Oil Xpress pretty much since they opened. This is the best shop I’ve ever been to. They provide excellent price, extremely thorough, high quality service. You also get TOP quality oil filters during an oil change, not the usual mediocre stuff you get in most shops. I suppose the other thing I like the most is the expert advice. I can plan ahead for service needs. They take a careful look at your car during any service, and let you know if anything is amiss, and when it might later require attention (before it turns into a dollar disaster).
Try these guys out, you can’t go wrong.

Robert, Pete and Susan are an awesome team — great customer service, friendly and very informative. Impeccable automotive care, maintenance and service — Robert loves what he does and it shows in the care he gives to his customers and how he runs his business. They’ve helped me with everything from diagnostics and oil changes to replacing my Diesel injection pump and rear differential — fast, friendly service, and happy customers, excellent all around!

These guys are fantastic! They have made a returning customer out of me with their wonderful customer service. Their mechanic talked to me about my car when I brought it in for an oil change, and by the end of our conversation he knew as much about the car as I do! When I brought my car back for maintenance, I was given a ride home from the shop and they worked with me and my crazy schedule. They really took care of me and I will certainly be returning for my next maintenance!