I engaged Mr. Ford to defend me in a real estate matter. He seemed nice in person, and his price was reasonable. I signed a non-refundable contract and promised to send him documents to help him prepare the interrogatories we agreed were necessary. I sent them in a couple of days but didn’t hear back. I kept resending them and asking if he had received them and how he was going to proceed. After following up six times by email and phone with him and his office manager, he claimed he had never received my documents. He never filed the interrogatories and, although he filed the Motion to Dismiss or Change Venues, did not follow up on it. It was only my personal followup days before the trial that got the venue changed. When I documented his non-responsiveness, he offered me a full refund but only if I got another lawyer. I waited to engage another lawyer until I received notice that the trial had been rescheduled for a different venue – but he only gave me two weeks’ notice of the trial even though his office had received almost six weeks’ notice, and by then, no lawyer would/could take my case and prepare in properly. In the end, he refused to give me any refund, and now on top of a frivolous lawsuit, I have to make a Bar complaint for legal malpractice. Save yourself the headache and get a recommendation of a competent and responsible attorney through your network.