Stanley Steemer

Like the review below, I also thought this location was in Warren. I have been using Stanley Steemer on my carpet for years, and have not had a problem. Today, I got my tile done. The online price was $ 150. But I ended up paying $ 180. Be careful booking online because they estimate very small room sizes, and if your room is slightly bigger, you will be charged more. Also, choosing «bath» does not mean the entire bathroom, the shower is an extra $ 150! I asked them to do just the floor of the shower, and they said nothing, but did not do it. The shower was the reason I had them come out in the first place. I called and spoke with a secretary, who stated that someone would get back to me, but basically nothing could be done. These are ridiculous prices and awful customer service. I will never use them again.

We used Stanley Steemer for the first time and were very satisfied with their work. Great team of Alphonso and Amer. would highly recommend them.

I must say I’m a bit confused, I thought the location of this Stanley steemer was located in Warren Mi there was no listing in Warren… I just wanted to say what a great experience we had with Stanley Steemer… Jeff and Cordele showed up on time and spent at least 2 hours cleaning our carpet I get my carpets done twice a year by different companies these guys were by far the best they were knowledgeable and professional my house is only about 1000 Sqaure feet for them to spend that much time to clean wow great… My old carpet looks brand new. I will only be using Stanley Steemer from now on thanks guys

Carpet looks great! Short window of time to wait for cleaning team, which I appreciate. Team was prompt, efficient, and polite.

I was pleasantly surprised with how my absolutely disgusting carpet turned out. I had numerous stains from red wine in the living room & it all came up. Also, my dog has had a couple accidents & it really made a huge difference. Antonio was my cleaner & I give him an A+ for a job well done!

What I was told on the phone was not what happened when the truck showed up. I was shocked that they needed to use my water? In the past, other companies did not need to use my water for this. The agent on the phone said they would move furniture as long as we had things removed from it. That didn’t happen. Moved our couch only far enough from the wall to get there vacuum behind it. My wife was not able to help or else she would have moved it herself. Had a small table 16″ x 48″ below my wall hung tv with a cable box and DVD player on it and they refused to move it. I called to voice my displeasure but the agent really didn’t seem to care. After it was all said and done, our carpets were blotchy like they didn’t even clean it equally.
What a joke! Don’t use Stanely Steemer, I will go back to Modernistic and I shouldn’t have tried anyone else.

Mathew and Jeremy were fantastic I will ask for them all the time. They went out of there way to satisfy me great job