Once Again Bridal Shop

OK I must say the first two time I went here I would of only gave it one star. Staff was rude. On there cell phone. One brought her kids in. Took more time talking to each other than helping me!!! BUT… I went in a few days ago and figured screw it 3^rd times a charm… so seeing that I had the plan two weddings and have to separate wedding dresses due to my ex husband being a complete Butthead… I had my heart set on finding dress under 200 my first wedding. Then spending the big bucks on my Roostertail wedding dress.
So my mom helped me keep my blinders on and reluctantly direct me to the clearance section for the dresses 300 and under… In the back of my head I kept thinking I would not find anything I like and kept peeking over at the blinged out dress on the mannequin.
but being the great mom my mom is she said «we will find something trust me.“and trying to avoid an argument and trusting her we picked about six dresses from that section. I tried the first four on… Nope! Either too small too big too short or too ugly… Then thr 5^th dress…
It turned out fitting me perfect almost… creepy perfect it was a little beat up but supposedly never worn. They do alterations there and we’ll fix the beads that were little loose and will accommodate me on my request to put straps on it.
Not only did I find this perfect dress but I found the perfect shoes, that match the dress in my exact size! along with the jacket that went with dress! as well as the purse!!!
I am so happy with this dress but it only cost me $ 250 for everything including the shoes the purse the jacket everything!
I still need to go for my alterations but I’m keeping my hopes up it’s almost like it was meant to be and I like it so much I don’t even think I’ll buy a second dress for my fancy blinged out rooster tail wedding!

THEY SABOTAGED MY DRESS ALTERATIONS OVER THE EXTRA $ 20 SHE TRIED CHARGING OVER BULLSHIT ASS WORK JUST LOOK AT THE PICTURES
I was going to give them a 5 star all the way up until the day before my wedding. I had a short engagement and found my dress the first day I went shopping from here, the third store I went to. I had a pleasant experience with all the employees and had patti do my alterations. I had a lace up back and bustle added on my first fitting. My mother was with me and asked about the straps because she knows a little about sewing and knew by changing the zipper to a lace up it was going to make the straps different. Patti told her that she will measure it at my second fitting once the lace up is complete. Before I left my first fitting I got a receipt of the work she was going to do with the price she was going to charge. My second fitting was about 10 days before my wedding and my mother didn’t join me my sister did. Patti measured the straps and under the arm the dress was popping out from changing the back, it was bothering me so much I asked her if she could fix it and she said yes I can add darts. Measured those and then we left. I will take part responsibility for not asking if or how much she was going to charge me for it but she had led me (and my mom) to believe the straps alteration was included so I will take responsibility for not asking about the darts but she should have also informed me of the cost. At my second fitting she told me that because i wouldn’t be able to pick it up until the Thursday before my wedding she asked since she was pressing it did I need to try it on. At this point I had such a good and trusting experience with them I said no I wouldn’t need to try it on because I did appreciate her getting it done in a short time I didn’t want to have to rush a few days before my wedding. When I went to pick my dress up I did not make it on time Thursday my mom got there after 8 and they were closed so we went back on Friday. When I got there I looked at the darts and once side was tucked under, the other OVER?!? I know NOTHING about seeing but I know you NEVER tuck it upwards because the garment is so heavy it creates a crease. I didn’t even have to look at it a second to notice the huge indentation in the breast area on one side. So the employees called her and she said she would fix it. My mom was about to pay and saw an extra $ 20 charge on alterations for the straps (that were already on the dress and the darts that weren’t done right) and did not feel she needed to pay $ 106 when she agreed to $ 86 and especially since the day before my wedding we had to have the stress of the dress not being right. It was like nobody even checked the dress before they were giving it to us. Patti yelled at her employee saying she’d lose her job if she didn’t collect the extra $ 20 so my mom and I left without paying for it and we’re going to return later that day after she fixed the darts. At about 3pm I’m getting my nails done (day before my wedding) and patti calls asking what I wanted to speak to her about. Well I said my mom wanted to talk to her about the alterations and her exact response was «I have no business with your mother, what can I do for you» in the rudest way. So I explained everything and she said «don’t worry about it because you’re not worth the argument, I fixed the dart on the right vreast your dress is ready for pick up» so all I said was thank you and hung up.
Now where she was wrong is her business was with my mom because my mom paid for my dress. My mom went Saturday morning (wedding day) get my dress. When I put my dress on the straps that she tried to charge me for WERE NOT DONE. later in the night there was only one bustle loop in the middle of the dress the other two looked like someone cut the loop right in the middle and the middle bustle button ended up popping off because the other two sides were up. SHE SABOTAGED MY DRESS ALTERATIONS OVER THE EXTRA $ 20 SHE TRIED CHARGING OVER BULLSHIT ASS WORK!!! Knowing I wouldn’t be able to try my dress on until the wedding. So extremely disgusting and unprofessional. I wouldn’t recommend this place to anyone even if they were giving free alterations. How childish. I got the pictures to prove it. I’d give her zero stars if Unilocal allowed me.

Store never opens in time. Waited 20 minutes past open to get in and the owner Patty Mok didn’t even care. Terrible service

Great prices lots of gowns to choose from. They carry plus sizes also, alteration were excellent.

I stopped by Once Again Bridal after being engaged for only about a week — I have a short engagement and figured I better start working on a dress fast. Being only 5 ft tall and petite makes for a LOT of alterations on any dress I would get. Overall, I enjoyed my experience at Once Again Bridal. Desaree greeted my friends and me when we walked in for my appointment and showed us where to look for dresses in my size and budget. She got a room started for me immediately; it wasn’t particularly crowded (only one other customer). For someone who hates wearing dresses, I’m pretty good at getting them on by myself, but Desaree was there to make sure everything was clipped properly to give me a good idea of what the dress would look like once it was altered.
The selection in the store is quite wide — they have new dresses with tags still on them and dresses that have already been worn. You’ll find everything from designer brand (e.g., Allure, Alfred Angelo) to custom made/​private label in every silhouette. Prices are reasonable, in my opinion, too. Definitely would recommend for brides looking for a dress in a hurry or with a tight budget.

NOT worth it. They sell some dresses for cheap but most are the SAME price if not more then any other wedding place. They only give you 6 weeks to pay off a whole dress. $ 600 dress in 6 weeks! The dresses have like three different prices on the tag so you have to figure it out. The people that work there don’t really care they just hang the dresses in your room and that’s it.

I found a gorgeous champagne-​colored dress here. The staff was knowledgeable about dress sizes and construction, and helped me check to see if my favorite gown could be taken out slightly. The service was good, although they never pulled out clamps to help cinch in the dresses that were too big. Although I didn’t buy a dress from them, I think I would have been happy doing so if I hadn’t found one I liked a teensy bit better.

I’ve been to Once Again for several of my friends weddings. One of my friends actually found a dress that she had loved at David’s Bridal a few hours earlier for half the price and never been worn!
And now, it’s finally my turn to look for my wedding gown. I found a couple that I liked, but the girl who was working there stuck a dress in our mix and it was GORGEOUS! Actually, they had just gotten that dress in that morning (never been worn) and she wanted to see it on a bride and she thought it would look good on me. And she was right! The problem was it was more than we wanted to pay.
Because it was THE dress for me, she worked with me and called the owner of gown and was able to get it in the price range for the gown! I am so thankful! Jacqie was a blessing from the Lord.

I went to Once Again Bridal Shop to sell two bridesmaids dresses.
While I was there, I also wanted to look at shoes and accessories for my own wedding in October. The customer service was extremely poor. No greeting when I walked through the door and no direction as to where to go or who to talk to about my bridesmaid dresses. When I finally figured that part out, I was forced to wait until the sales associate was available to look at my dress (which was actually fine because I was shopping while I was waiting). The sales associate declined both of my dresses (which were both current fashion, in top notch condition, and had only been slightly worn). She also proceeded to tell me (in a very rude tone) that my one dress had not been dry cleaned, even though it was clearly in a dry cleaner’s bag. This was enough for me to put down my pending purchases and walk out.
Bottom line: If you are looking for a place to find a wedding gown for cheap. This is the place to go. BUT if you are looking for the «whole experience» of buying a wedding gown and feeling like a princess for a day, this is not the place to go. Also, good luck trying to sell anything back to them.

Sticking «bridal» or «formal» in front of the word gown shifts decimal points on a price tag. Searching for an affordable formal dress for a swanky affair without punching holes in my bank account brought up Once Again Bridal Shop, a shop specializing in resale and discounted wedding dresses.
Once Again is really two stores. One sells new and used prom dresses, mother of the bride dresses, and cocktail gowns in sizes 0 to 22(ish). I saw labels like JS Collection, Night Moves, and a rare Jovani or two among their consignment stock, and did not recognize most of their new stock. The winter formal collections focused on contemporary designs, mostly mermaid and A-​line gowns, in organza or satin. Little fit my needs for a floor-​length ball gown, sadly, and I discounted those racks right away. Hunting from sizes 6 to 14 netted a lot of satin a-​line bridesmaid dresses or blinged out, side-​slit dresses.
The second focuses on bridal. A $ 199 wall offers steep discounts on many dresses obtained from other stores. I found plenty of beautiful gowns, including a $ 5,000 Alfred Sung gown in need of beading repair (but well worth the investment if you are so inclined). Check the $ 199 wall with an eye for caution; I found a few pretty dresses with scratched embroidery, beading falling apart, or other blemishes and flaws. The other racks contain new and used dresses from the likes of Maggie Sottero, at prices running from $ 500 up to several thousand. I admired one called «Candlelight» and shook my head at the $ 1,300 price tag; that’ll get me to Europe twice over so no luck.
I think this store caters more to the bridal set or teenagers at homecoming/​prom, but not much room in between. The salesgirl offered to set aside anything I found in a fitting room. She helped me with a pretty pintucked red bridal gown that held potential, but it turned out to have a 7′ long train. She suggested they could do alterations on site but wasn’t quite able to help me find anything suitable for what I was after.

I went to this place out of the blue to check some bridal gowns out, some of them seemed a bit pricey but I continued to look. I found one dress that I liked but didn’t absolutely «love» so I am in debate. It was brand new with tags and their altering price is a lot cheaper than other places. The staff was friendly and helpful I enjoyed being there! They went down on the price of the dress too so now I am considering it. I will definitely be back there to either get that dress or to check out anything new that they have. With the price of the dress they clean it for free and fix any missing beading (if there is). If you want a good deal you should go to this place, yes you have to look but you never know what you will find. The dress I was looking at was around 1200 with the price tag. I was getting more than half off! Thank you guys for being so great!

I joined Unilocal soley so I could write a review about Once Again Bridal. First off, it’s a consignment shop, so you should expect to find a really random mix of dresses here — most are awful and a few are nice and there also are some brand new dresses as well. Basically if you are on a budget and don’t mind fishing through a bunch of garbage, go for it. However, the real problem with this shop was the TERRIBLE customer service. We recieved a half-​assed greeting upon entering the shop and pretty much left to ourselves. The salesgirl told us to bring her any dresses that my friend would like to try on and she would hold them in a fitting room. My friend found two dresses she really liked and wanted to try on. When she went to the fitting room only one dress was there. Then we noticed another bride wearing the dress my friend had picked out and given to the salesgirl. When my friend asked the employee if she had given the dress to another customer she told her, «Yeah, but it wouldn’t have fit you anyway» in an extremely rude tone and walked away! The dress was a size 6 and my girlfriend is about an 8. So she wasn’t trying to squeeze herself into a dress several sizes too small — also considering the dresses have already been worn and altered, you can’t be too sure on the EXACT size without trying it on. The rudeness of the salesperson really upset my friend, so we left the shop without looking any further, went to a REAL bridal shop where we had excellent customer service with a bridal consultant and found a beautiful NEW dress for the SAME PRICE as the used dress. I say don’t waste your time with this place if you want a HAPPY wedding dress shopping expierence.