Kmart

I like Kmart and I like a lot of the products they carry. I would agree they are under staffed and it is hard to find an employee walking around in case you do require assistance and not a lot of cash registers open either, but I’m sympathetic to that. Then why such a high rating? …because everything I have purchased here has been great. I haven’t had to return a thing and I’ve been very happy with every purchase. I’m also a rewards member and they have some pretty good kick backs for those enrolled in that.

Has to be the worst store ever! Never more then two lanes open (if you’re lucky) so plan on a very long wait!

Remember when you were a kid and your parents forced you to go to Kmart with them? That’s how it feels when you walk in to this Kmart. It’s like time stood still but not in the good «Let’s do the timewarp again» way. There is very little on the shelves and the items they do have appear to be outdated. I had a simple list of household stuff I have to get. They only had half of the items on my list. It’s sad because Kmart is a Michigan based company and I like to support local businesses as much as possible. Instead I’ll go to Meijer, which is also michigan-​based, for my household and everyday stuff.

If you ever want to experience a third-​world store, walk into almost any K-​Mart — including this one.
Everything just looks like an acid trip, as if it’s 1994 again and nobody told anyone who runs the company. The place always looks the same, bland self it has always been and the workers seem not to care about what goes on. I don’t really blame them, it seems like a crappy job.
I would go to Target or Meijer over K-​Mart any day.

This store is horrifying. I can never find anything I’m looking for. The staff is beyond rude. I always have to wait in line for ages. I don’t understand why they are still in business.

I forgot that they carried so much stuff, including Sears tools. While in search of an item that I needed for a project at home, I thought I might try looking in the tools section of Kmart. Sadly, they didn’t have it, but it was nice to see sturdy tools offered there.
I checked out the automotive section and they had a couple items I could use, so a purchase was made.
The store was well-​stocked and well-​organized. I’ll have to stop in again and have a look-​around.
The only detractor is the parking lot. It looks old (probably because it is old) and doesn’t do much to attract passersby. This store is a stand alone and it could use something alongside to bring in some traffic.

I have never experienced that kind of rude and inconsiderate attitude from a service representative. If you plan on needing help or having questions, I recommend not going here.

EDIT:
Id like to add a few things to this review cause this is out of hand! Minus a star as well!
I can honestly say I’m disgusted in this store anymore. VERY low stock on MANY things. There was NO sale sign stickers or prices ANYWHERE! I went there for a few summery shirts and when they are priced at $ 7.00 on the shirt im thinking ok maybe 1 or 2. Im looking around finding more stuff id like to get but not sure how much it is. No tags. nothing so i got 1 or 2 more items. Once i got to the register and rung out they came up at 2 and 3 dollar shirts! I told the girl «man if id known they were $ 2/​shirt i wouldve grabbed more!» she didnt say anything. She told me my total and i again repeated that there were no price or sale stickers over in the area! She smiled. Wow what «amazing» customer service! NOT!
The people simply don’t care and thats just SH*T! Issues like that they should care!
It took me 25 min approx just to get OUT of the store! They had 2 registers which isnt uncommon. They called next in line and the whole line left but me, youd think next in line would be me since i was next but at this point i didnt care.
The customer infront me being rung out was doing EVERYTHING separate. Ugh! 2 cashiers and really its only 1 person. A BIG line! Noone being called to help.
Like normal the «shop your way rewards was down.
This Kmart has lost a customer! Ill go to walmart or target before this place!
OLD REVIEW
Can never really find someone if you need help. You would thing if a shelf is ALWAYS empty on that item EVERY TIME youd order more.
Its ALWAYS HOTTTTT in this store.
I found an item marked low down in price and thought i dont need it right now but im going to get it. i get to the register its $ 30 more. I question it, we go through calling 5 people to get an answer. 20min later and they say oh it was on the wrong shelf. i said i dont care there were 3 or 4 there. sorry we cant help you is what i got. so isaid i dont want any of my stuff then. Didnt have a lot but still.
If you need something quick and cheap this place works but its not the best imo.

I was FORCED back into this store because I received a gift card.
«Matt» was the manager that day (Tuesday) and when the cashier looked at my printed email gift card she said she didn’t know how to process it. (Never tried). It said on the paper in BIG ASS letters: «Can be used online or in store». Matt comes over and holds the paper up to my face saying he can not accept this but can copy it and email it out. He can’t call any one at all. I have to leave my things I spent an hour shopping for and come back. Really? It says «in store». He does not attempt to enter this in the register and instead takes my number.
I get no phone call back the next day (Wednesday) so I email Kmart. The FOLLOWING day, (Thursday)“Matt” calls to tell me I can come in and use it. No explanation. Just some lie about the system not working. Well, Matt, it doesn’t exactly work without keying in the codes. You told me corporate told you NEVER to accept those… so which story is it? I said I would come in and use it later on.
I got a very uninterested email from Kmart on Friday stating they forwarded the email to the manager at the Kmart (uh. thanks… — not). I then get a phone call from «Matt» all frantic on Saturday morning mumbling about why he is getting emails saying he never called me back (because he had not when I sent the email). He said «You said you were going to come in and use it… but it’s been a few days.»
Oh, I’m sorry. I did not realize that I had to spend *MY* money on YOUR time, sir. I don’t know how many tokes you’ve been taking in the break room… but that’s NOT the way it works. I am a full time single mother, student, and run my own business. I am sorry I could not come and and spend MY money at YOUR convenience AFTER you’ve already inconvenienced, chastised, and embarassed me for shopping in YOUR store with YOUR STORES GIFT CARD. WHO HIRES THESE PEOPLE??? WHERE DO THEY COME FROM???
Anyways, I finally redeemed my gift card this weekend. The cashier was unfamiliar with the print out but asked another cashier who told her how to do it. Wish I’d gotten her name, since clearly she knows how to run the store (and read) better than other managers.
I only asked to pay with a gift card that
is promoting like mad this season… I didn’t ask you to build me a rocket ship. Dafuq?
I WILL NOT be giving this (or most any other Kmart) my business. Hell, I got a $ 5 rewards card for shopping there today. I felt like putting it in the Salvation Army Santa jar… (and just might) because I won’t be coming back.