Discount Tire Store – Clinton Township, MI

I had my tire replaced my discount tire a couple months ago. This weekend I had got a flat and had no way of changing my tire because they put 5 locking bolts on the wheel and had forgot to give me the key. Not only did they forget to give me the key but they also did not even tell me that they had done it. When I went to change my wheel they were not open, putting me out for the weekend. When I called to let them know what they had done, the manager gave me an extremely weak apology and offered nothing to make it better. Place is a joke and I believe they did it so I would have to come back for future services.

Everybody hates it when they have to get new tires. Whether they are snow tires for the winter, a spare tire, a replacement set, or even tires you want to get, shopping for them is a hassle. One place I’ve found that is breaking that stereotype is at Discount Tire on Hall Rd.
First off, if you are busy, or like me, have multiple gigs, which makes scheduling things very important, it’s great to know that Discount takes reservations. Sounds funny, until you walk right in, bypass the line of suckers who didn’t call ahead, and feel like a boss when you are helped first.
Also, not one time in the 10 years that I’ve come to Discount have I come across a rude, unknowledgeable, or unhelpful employee. They are all always quick and efficient, and suggest the right tires and protection for what I’m trying to accomplish. Most important of all, they do it within my budget.
And once you’ve purchased your new wheels, they will rotate them for you, free of charge, whenever you need it done. That’s pretty great my friend. Beyond that, if you have a puncture or other problem with your tire (s), they will fix it or replace it free of charge as well. This is rubber wheeled heaven. So, whether it’s new rims, new tires, or simply checking the air pressure in your tires, make your way over to Discount.

I am a woman and get very upset when my tire light comes on. This Discount Tire has an automatic air pump that fills your tires to capacity and an employee comes out and checks them for you. Thank you.

Needed a tire rotation with my work schedule I’m unable to get to a dealer during the week. Plus the dealerships aren’t open for service on the weekends. I called and asked if they do tire rotation they said it’s a free service.
When I arrived it was easy check in very friendly said it would be 30 minutes or less. I was in and out less than 25 minutes.
Everyone I spoke to had a great attitude and by the looks of things very hard workers are employed at this location.
Keep up the great work!

It’s been another week and they still can’t tell me where the wheels are. How do you run a business like this, smfh

Great business and business operators. They are excellent with customer service. The first time I went here, I had a nail in my tire. Having not bought the tires from them, I figured they would charge me to patch it. Nope, free patch job. I even tried to shove money at them, but they wouldn’t accept it.
Since then, I have been back for new tires and will continue to patronize them in the future.

Trevor, Danny and Harold were awesome. Helped me find the best value in a performance tire for my Mini Cooper S Countryman. They educated me and had me driving out with the tires on the vehicle in less than an hour on a Saturday!!! Discount tire had by far the best pricing and service.

Two weeks ago: The thrill of riding around with 17 year old tires on my Mustang has finally died. I ordered a new set from Discount Tire. Of course, they had to order them, but BFGoodrich Radial T/​As are the way to go for me!
Today: Woohoo! New meats! I had the new tires mounted this morning. The 1^st thing I noticed was that when the rear tires break loose, the car now goes straight as an arrow in both 1^st and 2^nd gears. With the old tires, the rear end would always drift to the right. And even though Discount Tire offers tire siping service, the T/​As have sufficient siping to avoid adding extra sipes.
I love my new tires! Maybe I’ll even keep the car … THANX Discount Tire for my new treads!

I will say the people were nice, but they did not listen to my concerns and I had an appointment at 9:30am, was told to arrive at 9:15am, which I did and DID NOT LEAVE until 11:30am (I was told there would be 1 – 1.5hr wait). This was all to change/​repair ONE tire. My car did not even get into the garage until the 2 hour mark.
Everyone that was waiting in the room when I got there were LONG GONE by 10:30ish, they let me sit and wait there as long as they could because my tire was free, but I paid that insurance to get that after I purchased my last 2 tires, a few months back.
I will not being going back here to purchase my next two front tires. I will also not being going to Discount Tires, period.

Great customer service and always helpful.

I have to say this Discount Tire was the best I’ve ever experienced in buying and installing new tires. The rebate (prepaid Visa card) was painless to apply for since everything is electronic, and it just so happened that the rebate was significant enough to cover the road hazard warranty for the new tires.
I worked with Ken and Rick, and Ken was extremely easy to work with. Although Rick insisted I was asking for the wrong size tires and sounded kind of rushed/​rude over the phone, Ken was very patient and listened to what I had to say. Ken was curious as to why I wanted these specific brand/​model of tires. The tires I wanted were out of stock, so they had to order it. The tires arrived the very next day and he left me a voicemail to remind me to set up an appointment or stop in. The whole process took less than an hour and I was extremely satisfied with the workmanship. They even had the correct air pressure and lugnut torque specs printed on the invoice.
The whole purchasing experience was extremely pleasant. I will definitely stop by this Discount Tire for all of my tire needs and would not hesitate to recommend Ken as your salesperson.