Over The Top Cleaning

What a frustrating experience just trying to schedule the service!
I called, they do not call back. (although answering machine says will return in 24 hours, didn’t hear back)
I emailed, they reply with «dates are not available» never provided date/​time options to choose from.
Emailing back and forth for 4 days to set up dates for cleaning service via «email only»! and only to receive replies back saying my suggested dates are not available, yet to provide no options. Finally the owner called back. She called the general # at my work which shows on callers ID. I stated my phone # every email I sent but she called the general call back ID # and asked for me. There are 9000 employees here!!! She follows NO instruction! I finally got hold of the owner, she kept explain how they work by counties — their strategy as to how they plan services locally. Now, why do I give a shit! nor need to hear about their area planning? I JUST NEED AVAILABLE DATES TO CHOOSE FROM!!! Kept telling me how busy they are and I am not the only customer. I suggested — so then look at your calendar and give options. Next month, next year, what do you got? THEY GAVE ME NOTHING! She got frustrated that I wouldnt listen to her «county planning» crap and decided to refund. She kept calling themselves «professional»
Ridiculous, scheduling and communicating with OTT was very frustrating and «unprofessional.» If you have patience for bullshit, use them. I didn’t have the time for this kind of idiocity.