Vista Opticals

I am really pleased with this place! The office staff and Joe in the optical store was wonderful. They have top notch customer service skills. They have a great variety of glasses and Joe is amazing making sure that they fit your face just perfect. I would not go anywhere else. They make your experience personal and are dedicated to provide the best service ever. Keep up the great work Vista Optical. I will be returning.

I’ve been going here for years and they’ve always been great. The main guy is super friendly and helpful, and I’ve always been happy with customer service. Recently I went in prepared to buy (expensive) new frames because mine broke, and the guy took a look at my original frames and fixed them for free. ¹⁰⁄₁₀ would recommend.

(Non)-review for optical shop only.
I’ll never know whether they’re any good or not, since: I called ahead to determine the hours, was told they were open such and such hours, showed up during such and such hours, and was treated to a closed shop with a sign saying «back at 2 PM», presumably for lunch. That this was not the only optical shop where they failed to mention lunch hours is sort of beside the point, although I’m taking out my frustration here because I had specifically mentioned the hour when I was going to come by and the phone answerer didn’t correct me. I suspect this is endemic to places where there’s an ophthalmological practice associated with the optical shop, that is on somewhat different hours to the optician — I surmise the reception and the optical shop folks aren’t necessarily on the same page. So I’m just sadder and wiser and not angry at this point. You are similarly cautioned that calling ahead doesn’t necessarily do you any good.
And, seriously, this was the *fourth* place this happened to me, where they weren’t there during the hours they purported to be there, so clearly this is a «feature» of small optical shops. I only mention it this time since I made a special trip after explicitly asking «will the shop be open such and such hours».

My five year old needed to see an ophthalmologist. A friend of mine who has a five year old with glasses referred this office.
I called on a Tuesday and got an appointment for the following day.
We arrived ten minutes prior to our appointment. When I gave my daughter’s name they said, «Oh, the doctor had an emergency and is running a little late. If you want to fill out the paperwork and wait.» I asked how long. They said he’d been there in about 45 – 60 minutes. WHAT? Then they told me I could come back if that was easier. I looked at them, not knowing what to say. They said they tried to call but my phone number was wrong. They tied the white pages but I wasn’t there. I decided that these things happen and filled out the new patient paperwork. After the last sheet, was someone else’s completed forms. Yeah — you know — the ones that have their name, SSN, and whatnot.
I left with my three kids unsure what to think.
I went home and put my name and zip code into
. My number popped right up.
I called them, telling them I’m in the white pages. They said they didn’t have my name, only my daughter’s. What? I then found out his emergency was a burst pipe at his house. Nothing medical or whatnot. So… he can cancel on patients, no one like a spouse can handle a burst pipe at 1:30pm in the afternoon and no other doctor could see my kid? And… the staff is too incompetent to take information correctly or remove prior patients forms from a clipboard.
Not the kind of place I want to do business with.
*sigh*