Tomo Sushi & Hibachi

Sushi was great! The special rolls are really good. Service was ok. A little expensive for some of the sushi rolls. Would go again though.

All food was very hot. Delicious. Not sure why negative reviews. Stuff was very nice. Definitely coming again

Amazing! Love the food ! Owners are so nice and personable! Not too pricey lunch menu ! Check it out!

My boyfriend and I went here last night on a last minute dinner date. Service was phenomenal and the food was fresh! Great sushi rolls we had Maki Combi #1 and an order of Shumai. I have lived in NYC for 6 years and the freshness of the rolls was on par with some of the more expensive, well reviewed places in NYC. I would definitely come again and recommend this as a great sushi place in Cleveland!

I hate to leave a bad review but the food I had here was really awful. I had the seafood udon soup. My date had sushi and seaweed salad. It was all expensive and his food was rather run of the mill. Mine was awful. I can safely say this is some of the worst Japanese food I’ve had in Cleveland.

It took us over 20 minutes to even get water… Something was wrong with staffing and we were about to throw a fit, BUT we had an excellent waiter to make up for it. If you go there, ask for Edward. He will take great care of you. I had a sushi platter, and the eel sushi was the best I’ve ever had.

After hearing for months and months how amazing this place is, my boyfriend & I decided to check it out. We decided to make reservations due to hearing how busy it is and when booking our reservation, the hostess seemed as if she was «squeezing us in.» When we got there, it was empty. For a Saturday night, we were in shock.
After waiting at the bar and being completely ignored by the bartender, the hostess brought us to our seats for hibachi. Our seats were in the aisle way between the servers station and the hibachi table. So the hostess told us, «to scoot all the way in and then don’t move back because the servers need to get through behind you.» So I followed her instructions, was completely squished, had barely any room to eat and enjoy my night out, but was continually bumped into all night long by servers.
The restaurant is kept way too cold, with the A/​C blowing on me all night long, even though there was a nice breeze outside and the doors were open.
Food was decent, not the best I’ve had, but I did enjoy the large portion. The chef was pretty quiet while cooking, didn’t really put on a show, hence why we go to hibachi. So pretty disappointed with that.
My advice, if you want good hibachi that is worth the pretty penny you pay and you want elbow room without bumping into your neighbor while you eat… Tomo is a no no.

This place is awesome!!! Owners are so nice! I would recommend anyone to come here! Food was amazing and the sushi was by far the best in the land!

I visited Tomo for the second time on Saturday night, and I believe it will be for the last time.
We had reservations but our entire party has not arrived yet so the hostess suggested we wait at the bar. It appeared to be well stocked, but the bartender seemed to be working on one speed: slow and disinterested. A waiter, waiting for his cocktails for service, even apologized to us for the wait. After the bartender finished with him, he wiped the bar and averted his eyes to every place he could, except to us. One person in our party finally got his attention to order a saki. (Awful and served too hot.) By that time I wasn’t interested in dealing with him, even for a cocktail on Saturday night. Mr. Disinterested Bartender wasn’t pleased with that either.
The rest of our party arrived to save us from the uncomfortable bar situation and we were seated at a hibachi table upstairs in what is a very nice dining room.
Our waiter was courteous.
Two guests wanted hibachi, the other three sushi, and soon our hibachi chef arrived to begin his preparations. He was friendly, social, and funny. The problem was we couldn’t hear him at all because the very loud, fairly inappropriate (for a $$$ restaurant) music selections. Open conversation with the chef or my companions in the restaurant was impossible with «Cotton Eyed Joe», «American Soldier», and «Take Me Home Country Roads» obliterating any and all other sound. Seems no one there is familiar with the concept of ambient music. A little bit of «Buddha Bar» would go a long way here, guys.
The sushi was average at best. The quality of the fish used for the sashimi we ordered seemed sub par. but the cost was right up there with premium sashimi. I can’t say how the shrimp and salmon hibachi was for sure, but I can say neither of my friends commented it was delicious.
The novelty alone of visiting a sushi restaurant housed in what was a bath house isn’t enough to make me want to return. If Unilocal had a 1.5 star rating, that’s what it would earn.
I wish I could say, domo arigato, Tomo.
But all I can say is, sayonara.

Hibachi and hookah all in one?! Two of my favorite things, sign me up!
No.
First of all, it was really weird that this place was pretty much dead on a Saturday night. I know there was a baseball game tonight, but really? Dang. Left around 11 and it still was dead when we left.
So the hibachi chef did not interact at all and acted the whole time like he didn’t want to be there. The prices are ridiculous for the quality of food. I thought the portions were generous but the food was really «meh». Chicken was overcooked and chewy. The hookah was good, drinks were strong and wait staff was great. Unfortunately this is a restaurant and I base the stars mostly on food and I can’t give a place with such blah food more than two stars. As a bar/​hookah lounge I could probably give 4 stars. Some establishments clearly have too much going on if they can’t focus on making their main pull the best part of the place.

This is one of those places that has good sushi but other places have great sushi! It doesn’t compete on the level it needs to be at for great sushi. The sushi has good flavor but the rolls are smaller than other places and with a heftier price tag. The surf and turf roll is close to $ 36 while other places serve the same roll for $ 18-​$ 24. Maybe they can charge more because of the location of the restaurant but for someone who has to pay to park and eat I want more bang for my buck + more flavor.

We had a groupon to use and wanted to try a new place.
It was a late evening reservation and we were the only customers.
The staff seemed a bit disorganized and not sure what exactly they were supposed to be doing.
The sushi was good but I doubt we will return.

Dont expect much. Prices are not what other reviews make them out to be… typical downtown prices. Sushi was blah. Waiter blamed the kitchen on timing of our order… everything came at different times… so it is a possibility but could have also been an excuse. Didnt do the hibachi or smoke hookah so no comment on that. Salad was mostly iceburg. Appetizers tasted either old or prepped ahead of time and frozen until ordered. (not a great way to bserve seafood).
Maybe il l try the hibachi next time but i dont know.

Worst priced and experience. Sauces were disgusting. Too sweet. Waiter was a total jerk .chef had no talent. Sticking to my guys at «The Real» Benihana’s.

Yeahhhhhhhh… I’m gunna have to just say no to this place. It just wasn’t satisfying. Couple that with the astronomical prices, this isn’t a place I would purposefully return to again. Alas, I have another Groupon though, and I likely will just so I don’t lose out on more money.
Tomo is interesting. There’s hookah, hibachi/​sushi, multiple floors, a sports bar-​ish area, and a creepy basement bathroom. First off, dinner started with a rowdy group of game watchers right next to us in the table area… What? Then, dinner ended with a young family smoking hookah one table over… Double what? We could also smell cigarette smoke from the outside patio. I would never expect this from a supposedly high-​end restaurant. Which, based off prices, I figured Tomo was. Here’s the real kicker. Tomo technically did nothing wrong, but they also didn’t do anything right. I made a list on my phone just so I wouldn’t forget all these strange things I encountered…
1. The Age Tofu appetizer was fried in tempura batter, as opposed to cornstarch.
2. The sushi size was measly.
3. Avocado used in said sushi was under ripe, making it chunky instead of smooth.
4. The Yellowtail Jalapeño appetizer had fishy flavored yellowtail used.
5. The salad dressing was basically water.
6. We ordered our steak for the hibachi medium rare, and it came medium well.
7. Hibachi also came with scallops. There were «four» pieces, but in actuality it was two scallops because they sliced them in half.
8. The hibachi sauce (what I call Yum-​Yum sauce) was very ketchup-​y.
9. There was no traditional tsuyu sauce for the Tempura Entrée we ordered.
I was going to give them a one star review, but I really feel as though the server and manager were friendly. I felt the need to mention this, since other reviews were complaining about a rude wait staff. So, two stars it is.

Appetizers were alright; Jalepeno hamachi was good, tofu was over battered. Sushi was tasty but over priced for size and cuts. Got steak and scallop Hibachi and it was not impressive, 2 oz of over cooked steak and 2 large scallops cut into 5 small pieces, best part was vegetables. Soup and salad that comes with hibachi was good and the choice of udon noodle instead of rice was a nice option. Overall nothing tastes bad, but I know better Japanese food for less.
Strange side note: they have hookah here. This can be good or bad depending on your taste. They were smoking hookah in the main dining and also on the out door patio. By the way; hookah at a Japanese place? WHY?

This place was absolutely terrible!!! First of, the staff was rude. They gave us a Hibachi cook who couldn’t speak English so he couldn’t understand anything we asked him. I made reservations for 5 for the hibachi at 7. We didn’t get seated until 7:45, and the waiter made us wait 35 minutes before we could be seen by the Hibachi cook.
He then added a group of 3 ladies to our party/​table, so he could receive the 18 percent gratuity, which is added to parties of 6 or more. He gave us unclean plates, with hair on them. And I received an unclean glass with spots and smears all over it. The Hibachi cook was rude and racist. The waiter kept lying about when we were going to finally be served. Meanwhile, I had tickets to The Ultimate Michael Jackson Who’s Bad Concert at 9:00pm @ The House Of Blues. By this time, when we get served it was 8:45. We wound up having to get our food to go, while still having to pay the dine in fee.
The Hibachi cook had all of the food prepared at 9:00, the time of our show. Meanwhile, the ladies who were added to our party had a terrible experience as well. One actually pulled HAIR out of her mouth! She pushed her plate away in disgust, and said she wasn’t paying a dime for a meal that was seasoned with herbal essence. After examining her food, she found another long blond strand of hair in her chicken. By that point, I as utterly turned off. I pushed my plate away, and didn’t eat another bite. The other ladies in her party didnt as well. Fucking YUCK!
We asked our waiter for the manager, because our entire party, including the ladies added to our reservations, wanted to talk to him. The waiter lied about how long it would take him to come, he said like an hour. We said, we were already late to our concert on behalf of this terrible experience, so we would wait. We continued to wait 15 more minutes, and my friend finally to the waiter to just tell her where the manager was, and she would go get him herself, he pointed her in a direction and lied about who the manager was. We finally got belligerent at that point. The manager finally showed up 5 minutes later.
We told him of our awful experience, from the point we got there til now. The waiter actually ended up screwing up the bills for the entire Hibachi table. I wound up having a extra bill of 91.40 when I only had 50.00 of food, and a Groupon worth 50.00. So I basically ate for free. After their remedial at skills tried to calculate our bill, they wound up giving me a bill for 37.25. I told them I’m not paying it, because it was incorrect. I had only had 50.00 worth of food, and a 50.00 Groupon for it. The bill said we had a group of nine people, when we had eight, but i had made resercations for five. We had to wait, about 25 minutes to get billed out, and get everything settled. We got a discount of 35 percent off of our bill, and a bunch of phony apologies. I wound up paying th e nine dollar gratuity
I have no clue what happened to the other ladies, because we were extremely late for our show. By then it was 10:12pm. Thank goodness, the review was delayed and started EXACTLY at 10:15, as we were walking into the House Of Blues! We had a Fabulous time there. I was glad I didn’t trade out my first time customer HORRIFIC experience at Tomo, for the AWESOME one I had at The House of Blues. I was sure we missed the concert, but we didn’t. And I was ecstatic, because I had those tickets booked since February!
Tomo is terrible, they are racist, they scheme, they are rude, and they are DIRTY AS HELL. WOULDN’T RECOMMEND YOUR DOG TO EAT SCRAPS OFF THE FLOOR AT TOMO. We should have just went to Wasabi! I will post pictures of the measly portions provided by the racist non-​English speaking Hibachi cook. The portions were extremely little for this place to be so damn overpriced. I was extremely underwhelmed, and felt like I wasted 1 ½ of my life at this racist hell hole! The added 3 white ladies to our party said it was their first time their as well, and we were just trading stories of great experiences at other Hibachi restaurants, and comparing them to our ratchet one at TOMO.
Definitely won’t be back. They are disgusting and ridiculous!

Great time today. Had a delicious boat of sushi! Also very good handle on the groupon. I was not sure what to expect however left very impressed and will be sure to be back!

Terrible service. Didn’t even try the food as the waiter spilled sake on me, argued with me, and we left before anything we ordered came out due to attitude. Management attempted to handle the situation but damage was done.
Shame, because I have eaten here before, my friends come in large groups all the time– I just will not be joining them.

I’ve been here twice and can say that the sushi was the only good part of the experiences.
A groupon brought me here the first time, so I made a reservation for 5:30, right after work. The place was a ghost town when we got there, so that was a little scary, since a lack of customers might mean the place is horrible. The host was frantic for some reason and urged us to sit outside, which was nice, but the table was cramped, wobbly, and we were accompanied by a loud and obnoxious bored valet who apparently knew everyone that walked by.
We got drinks that were tasty, but didn’t seem to include much alcohol. The edamame was good and there certainly was plenty of it – no complaints there! Between the two times I’ve been here, we tried the Dynamite, Supernova, Volcano Maki, and Dancing Girl rolls. They were all very tasty and I’d definitely order them again. Disappointment: we wanted to try sea urchin and they didn’t have it both times we came – the first time, we got a replacement suggestion, the second time, the guy just walked away on a mission to check if they had it and never said another word. Unagi sashimi is delicious (one of my favorites!) and the octopus was meh… not really a huge fan of it.
The real problem here is the service and hibachi. Our second endeavor was with the goal of getting a group of people together for a nice night out. Everything was fine, but our hibachi cook didn’t interact with us, was very serious, and didn’t do any of the classic hibachi tricks for us. To me, a gigantic pile of rice and generically sauced veggies is NOT worth hibachi price if you aren’t going to get a show with it… that’s the whole point of it. Major disappointment there. Our waiter was also pretty lame. He kept forgetting orders, getting things wrong, and assuming certain people were ordering particular things right off the bat.
I’ll never come back for hibachi – though hibachi isn’t my favorite thing in the world, so that’s not a huge loss – but I’ll definitely be back for a weak moscow mule and some sushi again!