Stonetown

It sounds like this place is inconsistent, and I caught it on a bad day. Was in Cleveland for work and went here with a co-​worker who had been before and loved it. Service was really slow, for drinks and food. After I ordered it took them about 15 minutes to come back and say that they were out of the fish. The waiter was really nice, but he was not on the ball, and he didn’t know the menu very well. The food itself was off too. The chicken and waffles have a ridiculous amount of waffles, and the chicken is all wings if you order white meat? Beer selection is boring and pricey. Grits were solidifying when I got them. Not the best soul food out there for my tastes.

Unfortunately,
I have to agree with the other negative reviews. Service was slow, even though the restaurant was empty and our food and drinks were… lets just say we would have been better off eating and drinking at the arena since we were headed to a Cavs game. Do yourself a favor and go somewhere else.

Went there before a Cavs game on Saturday night. Place was empty and it seems for a reason. The hostess was very nice, said a server would be there to get us drinks while we waiting for 3 more to meet us. Our friends showed shortly after and still no waiter. We were there approximately 15 minutes before a waiter showed up and told us that a shipment of food hadn’t come in and so not all food was available. We asked him if we could order drinks — he said sure but he’d be back in a second. He returned 5 minutes later with water for another table and then we watched him chit chat at the other table for another 5 minutes. The table next to us got up as they hadn’t been served yet either, and had been seated about 10 minutes after us. We got up and left. No interest in going back.

Food is absolutely delicious. I had catfish and grits I would order it a thousand times … need to hire more staff. I would definitely go back!

I really like this place. The service can be inconsistent, bad on 2 occasions, been there 6 times. The food makes up for it. The Drunken Yardbird is second to none, so tender. Mac’n Cheese is outstanding, Jalapeño corn muffins are also great, Chicken and Red Velvet Waffles as well. There is a parking garage right next to the place (to the east) and you can get a paid ticket for a buck or two from the waitress, even during Cavs games when the posted sign says «special event $ 20». Don’t pay that, tell the guy your going to Stonetown.

Waited an hour and twenty minutes and had to leave hungry. We got there before a cavs game but well before the rush. It took the waitress twenty minutes to get our drinks and take our dinner order. Then we waited while others around us got their food. The waitress told us she saw our food coming up. The next time we were able to get her attention, she told us she would have to ask the chef about the status of our food. When we finally decided we couldn’t wait any longer, she offered to take the price of the entrees we never got off the bill. How generous. When we asked to speak to the manager, we were told she was too busy. We might have been understanding had other patrons been waiting, but we saw several people who arrived after us eating their entrees.

Just enjoying a wonderful meal with good friends, for a Birthday celebration !!! Our server Lonnie was excellent. He answered all our questions and was very patient with us. I’ll will definitely be back.
Sandy

Very disappointed. The food was not worth the price. We got fried crawfish and it was not hot, very small portion. The drink was ok.

We came in for lunch at 12:30, and were a bit disappointed to see we could only order from the brunch menu before 1:00. We had two little ones with us, and there was no way we were going to sit and wait 30 minutes before ordering our food. Fortunately the waitress informed us that we could still order appetizers and sides from the dinner menu, which is exactly what we wanted anyway. We shared a variety of sides, and all were extremely delicious. My favorite was probably the Cajun creamed corn, and my son really gobbled up the catfish fingers.
One great thing to keep in mind is the $ 1.50 parking in the garage next door — no matter what the posted rate is. So if you’re going to an even downtown, park here, grab some food or a drink, and you’ll probably come out saving money! Make sure you ask the attendant when you pull in for the correct ticket, and then you pay the $ 1.50 when you pay your tab at the restaurant.
The only negative for me was the lack of changing table in the restroom (also no handicapped stall). There was plenty of space to add one though. They also have a lot of high-​top tables, which don’t work with high chairs. We were lucky to get the last regular height one.
Our service was great, and the place was clean and spacious. I would definitely come back.

Where do I begin? Bad news first… The yardbird was overcooked, which made it unbearably dry.
Now that I’ve gotten that out of the way. Everything else was great! The fish nuggets were perfectly seasoned and fried. They weren’t heavily breaded, so you are able to taste the fish.
The red velvet waffles can either be breakfast or dessert. Delish!
Tried the Grand Royal cocktail. It’s not a bad drink, if you like sweet juice-​like drinks. Which brings me to the Kool-​aid… Yes! Kool-​aid is actually on the menu.
The staff is very friendly and knowledgable of the menu. It’s a great place to visit any time of the day.

This was my first time visiting Ohio and I stumbled upon this restaurant on Unilocal.I ordered the buttermilk yardbird chicken, mac & cheese, and greens for lunch
My friend ordered chicken with velvet waffles. She ordered an appetizer as well, which unfortunately, came out the same time as our entrees. It kind of defeated the purpose of ordering it. The napkin on the table was dirty and the service was subpar. The food was at room temperature, but I wished it was warmer. I will come back and give it a second chance because the food was good. I just wished the experience was better. Until next time…

I don’t usually go out of my way to write negative reviews, but I was extremely disappointed with this place. It looks really cool, but the service was crazy slow. When we got there as a party of 2, there was one other group finishing up and one person at the bar. Despite this, after they gave us the menu we waited about 20 minutes to order and had to flag down some other random waiter to help. Our initial waiter never even came back to the table and was unapologetic about it.
The food was super average, dry and kind of burnt, except for the mac and cheese, which was great. The door jammed as we walked out and one of the customers at the bar made a rude and disparaging comment. Overall, no one there seems to really care about their customers. Not a mystery now why there wasn’t a crowd.

I am willing to give this place another chance but come back for their lunch/​dinner menu. Wanted to try something different so I ordered the Louisiana Quiche… didn’t really like it. I was there as soon as it opened (10:00 a.m.) and maybe 10 – 15 minutes later, things started to pick up… they were coming in groups lol. My server was okay… at times she was friendly but not rude.

Despite having a classier menu, it has a distinctly sports bar feel to it somehow, and I’m not even sure how. I don’t even know if they had sports on the TV.
We went during Sunday brunch, and the food was pretty decent, but nothing overly special. My wife’s seafood quiche was far more remarkable than my eggs and bacon breakfast. For hers, the $ 11 or so seemed like a pretty good value, but mine was less amazing.
It was a decent meal before the ball game, but nothing I’m probably going to remember forever. Service was pretty decent, but sporadic.

Yum! I ended up here after a random fashion show event I attended at the Arcade. Stonetown was right now the street, open, and had alcohol. So obvvvviouslyyyyyyy away we went. Items ordered were Fried Green Tomatoes BLT, Orange Roughy Po’Boy, and one dish that I cannot remember for the life of me… PLUS ALCOHOL! See the photos I uploaded :)
Definitely tasted mostly southern to me, not so much fusion. But I have no problem with that! I loved my Po’Boy, and the BLT was delicious. Sides were also a great addition to the meals, namely the mac and cheese. All three of us really enjoyed our food. We also loved the service. We seriously had four different servers and the manager interacting with us, which was hilarious.

I love soul food so when I stumbled across this place I had to give it a shot.
I would give them five stars as I enjoyed it that much but my chicken was a little dry and lacked seasoning. My sides were very good. The grits were creamy and flavorful and the collard greens were cooked perfectly and well seasoned. They serve your drink in a 32oz mason jar. I got what they call a sunrise (Arnold Palmer)
I would totally eat here again. The service was very good and my entire bill was $ 11.00.