Starbucks

I would have given this Starbucks a 5 star review in December 2015 but as of January 2016 they got rid of the best part by removing the Clover coffee maker and reserve coffees. Now it is just an ordinary Starbucks with a long line and too little seating. I’d give it even fewer stars due to this gaff made in the name of higher profits (they added a third more profit generating espresso machine — really necessary? NO) but it is still coffee. Now not good enough to make me walk past the Au Bön Pan just a few steps away.

I am a frequent guest of all things Starbucks and this is by far the absolute worst location I’ve been to from Seattle to Maine and everywhere in between.
Now in their defense, I’d say this is the busiest Starbucks around moving 2 – 3 people a minute but the Baristas just take orders and shove you thru.
That said, this week was the worst. 3 times in 3 days my order was «lost» between the register and the Baristas. How does that happen?
I complained on day 3 and they said «we have a problem with our printer.» Well fix it folks
Waiting 15 minutes average for a $ 6 latte only to have it not come 3 days in a row is pretty sad.
In the grand scheme of things, it’s just a cup of coffee. On the other hand… from the worlds largest coffee house, and the world’s most EXPENSIVE Coffee house, I expect more.
I think the only thing more disappointing in Cleveland is the Browns.

This is one of my favorite Starbucks. Mike has a great crew and always very friendly.

Located inside Cleveland clinic main campus in the J building right across Joseph beth book and Au Bön pain, this has got to be ohio’s busiest Starbucks. It’s open 24 hours, 3 cashiers and 2 clover machines! Super friendly staff, very clean inside. Lines can still get crazy busy catering to the staff and patients of CCF. Never had a bad experience

This is your run of the mill Starbucks. Or is it? Out of all the Starbucks, I’ll give this joint 5 stars. You want to know why? It’s because the baristas here are HEROES!
Heroes for working at the busiest Starbucks in NE Ohio. They deal with the perfect storm: tired caffeine-​addicted doctors, nurses and health care personnel. They serve the understandably anxious families of the patients who might have stayed up all night in the emergency room. They have rescued several from terrible nights on call, they serve patients and visitors who might be having the worst days of their lives, and might have helped these same patients by keeping that sleep-​deprived surgeon awake. To choose to put a Starbucks in a hospital is pure evil genius, but these baristas don’t have to suffer. Don’t yell at them. Call them by the name on their tag, give them a tip, maybe a smile, and heck maybe adopt one.
In Cleveland Clinic culture, falling in line here has become a social event. That line is long, but it goes surprisingly fast if you run into someone you know. Embrace the line. Be a part of it.

A-​ok is all I can really say about any Starbucks. This one is nice enough, relatively small but nice, clean and very friendly. It’s open almost 24 hours a day and smack in the middle of the airport-​like Clinic main drag. When working overnight, it’s nice to come down at midnight and get an Americano to shore me up.
I really wish there was more seating too since I’m sure if I were a patient’s family member it would be really nice to have a spot to go and chill for awhile to read or work on stuff. There are other places to sit at the Clinic of course, but a nice dark, cozy coffee shop might be just the ticket sometimes. Although most of the time it wouldn’t be ‘chill’ at all since literally several hundred people go through here each day.
The place is remarkably efficient for as many people as can be in here sometimes. If you come after many people are done with morning rounds or early meetings, (like around 10am), the line is literally winding all around the place and out the door. Sometimes the police or fire people come and tell you the line can’t go into the hallway because it’s a fire hazard. Yet even when it’s this packed, you’ll only wait about 10 – 15 minutes from end of line to hot coffee in hand.
For us worker bees, this place is just part of the madness that is the Clinic. Tons of people all the time. This Starbucks is necessary and does the job admirably.

I came here multiple times on a recent stay at the Cleveland Clinic, and I appreciate the baristas’ speed and consistency with product. I also like the organic ‘question of the day board.’ I always looked forward to answering their questions.
Thanks for the caffeine boost!

Efficient staff, place could be more comfy.

One of the busiest Starbucks I have seen. I go here at least once week. Service is ok for the business they have. They are great donators for all Cleveland Clinic events and the staff are extremely friendly. Stop in and say hi to Patrick!

Just another Starbucks. I go here all the time because I work in the clinic.
One thing worth mentioning about this place is, it is exceptionally fast compared to most coffee shops I have been to.

It can get busy so sometimes service is not great. It’s ok but I prefer the Starbuck’s near where I live.

This is the most efficient Starbucks I’ve ever been to – in any city. (OK – the staff at any NYC Starbucks tends to work quite expeditiously :) It makes the ol’ BA in Economics in me proud.
Despite the heavy customer traffic, this Starbucks staff not only moves swiftly, but it is also really friendly. (Kindness and speedy service? Usually the twain never meet!)
Not surprisingly, this Starbucks serves Starbucks coffee, which I happen to find quite delicious. As you likely know, the Starbucks house blend — Pike Place — is only $ 1.50 for a tall (small) serving. This price is better than most competitors, local or national.
This location’s clientele is truly unique… and really entertaining. Located at the heart of the Cleveland Clinic’s main social and dining region, Starbucks is nearly always teeming with healthcare providers: world class doctors, NPs, RNs, and so forth. Everyone stops by for a cup of java, always discussing really neat clinical things. (Never any patient information, of course. HIPAA, hellllloo!) It’s fun sitting next to random, stressed-​out surgeons — who’ve clearly just finished some operation or another — while dissecting your own delicious marble pound cake!
My only regret is that there is limited seating, despite the fact that this is a full service Starbucks. (Even this problem is ameliorated by the proximity of the CC main dining room, located just around the corner.)
Grade: A

No seats available!

This place was right down the street from me when I used to live in Little Italy, yet I preferred to travel a longer distance to the Cedar\Fairmount Starbucks to get my caffeine fix.
Why?
1. There is no other parking here except for metered parking. There’s not even a «free 15 minute» option like some of the Cleveland Heights meters have… never thought I’d say that Cleveland Heights was better than Cleveland, but there’s one way. I cannot describe to you how irritating this was.
2. Many of the baristas were slow as molasses. I have a friend who works here and she was about the only efficient one on staff. The rest of them took their sweet olé’ time making my drinks, while I sat there and felt my hair get even grayer as I worried about my parking meter running out.
3. This place was always cold, mainly because there are people coming in and out of the Starbucks as well as the adjacent bank.
4. There is a paucity of comfy seating here.
This place is light years better than «The Coffee House» on Juniper, which is one of the worst businesses that I have ever been to in my life (I’m not exaggerating), but it’s still nothing great. Of course, this place benefits from «Case Captive Audience Syndrome», and they probably have little incentive to improve because they know that a steady stream of Case students will flow in every day, so I doubt things will get better.

Its a charbucks. Not more, not less.
There are far better options in the area; Phoenix, Algebra, Arabica. Also the s-​bucks on Cedar/​Fairmount has a better ambiance in my opinion.
But that said if you have multiple holiday gift cards and need to spend them…
The service is okay, except sometimes you get the bearded employee who thinks he is God’s gift to coffee and therefore you are bothering him by ordering.
Seating is adequate for a starbucks and there always seem to be some available chairs. Even with the college/​grad kids taking up a few spots.
But this is lacking the free wi-​fi some ‘bucks now have. Also parking might be a bit of a problem if the lot in back is filled up, or you dont have any quarters to pay for it.