Max & Erma’s Restaurants

This review was originally posted in the wrong section — Alaska instead of Cleveland, OH… when I last visited Cleveland a few weeks ago, although my flight departed from Concourse C, I walked over to Concourse A where there was a Great Lakes Brewery… go there for the bier, not the food… If I could rate the place any lower, I would.
Anyhow, here is my submission for the place — bottom line? Stay away… go elsewhere.
Worst restaurant/​bar experience in an airport! Cleveland Airport, Concourse C.
What bar runs out of draft bier during a hectic day of delays in an airport caused by high wind gusts? Bud, Bud Light, Sam Adam’s Lager… nothing — dry. The only good part to this was that they carried bottles of an Ale from the local brewery, Great Lakes Brewery, a great local brewery in Cleveland.
Not only did they run out of bier, due to staff shortage, my waitress was under tremendous stress — meaning that I waited for what seemed like eternity to finally get my bier, my food — since I did not want to run out of bier, I ordered my second one before my food arrived, without silverware… you figure that the management would discount the biers or food or something, no suck luck.
I had to track my waitress down to get my tab because my plane was boarding…
I would have gone to another bar/​restaurant, but the location was convenient, right across my gate.
Needless to say, folks were not too happy, but were happy to be finally flying back home or start their trips — or was it to leave Max & Erma’s?
SO, if ever stuck in the Cleveland Hopkins Airport, shuffle on over to Concourse A where Great Lakes Brewery has a bar/​restaurant. Best part about that location? Great Lakes bier on tap…

2.5
No veggie burgers?!? The menu was really thin if you don’t eat meat. they were able to do the salad with no bacon or chicken, but I was really hoping for a big veggie burger.
If you eat meat, or are not hungry, this is a great place in CLE to get a beer and a snack and watch whatever game is on. Our waitress let us just sit forever and didn’t rush us out.