Heights Swedish Solutions

You guys always do an excellent job… You clearly explain what you have to do, you get the service done on time, you provide a loaner car, and all at a fair price. I wouldn’t take my VW anywhere else.

I was in Cleveland this past weekend and needed work done unexpectedly on my Volvo. Being from out of town, I called the guys at the Swedish Solution on a lark. In short, I couldn’t be happier with the level of service I received. Matt and the rest of the crew took care of me really well (and same day service, to boot. Way to save the day!). I’d recommend SS, Inc. to anyone with a Volvo. Thanks again, guys!

I’ve taken my cars here for years. First an old Volvo wagon and later subaru’s and nissans. Spense (now gone) and Dave have always be great. and they have good mechanics. My experience does not jive with some of the other negatives on here and I’m not a single user but many visits there.
One time work was done incorrectly and b/​c of their guarantee, they fully redid it at no charge to me with zero hassle. And one other time (and this is among 20+ visits) they recommended doing some work that I passed on that never became a problem. But, perhaps I just got lucky… mechanics are human after all.

My wife took her Volvo to The Swedish Solution a couple of times for routine maintenance stuff. She insisted on it because she wanted the «Volvo experts» to take care of her beloved car. She also really liked the loaner cars. They did OK work but charged a lot for it.
My wife is not easy to please and she got less and less happy with the work. They took forever to call her back, would forget about calling to let her know parts were in, etc. The last straw came when she dropped it off to have the brakes looked at and to have the steering rack replaced since the car was hemorrhaging steering fluid. They quoted outrageous prices to her for both, so I followed up.
After talking to the mechanic I was told that 1. They will not change brakes alone — they will only change brakes AND rotors, which is one of the dumbest things I ever heard and had to be an attempt to take advantage of my wife. 2. After some pointed questioning he admitted that he had not even looked at the brakes, much less the rotors. My wife didn’t drop off the car to have the brakes changed necessarily, she told them to LOOK at them and determine if they were bad. Instead he wrote up an estimate immediately for 500 dollars which is way too expensive if you ask me, especially since this was ONLY for the front brakes/​rotors! I couldn’t get him to even begin justifying 1,200 dollars for a new steering rack.
He really sounded sheepish about these estimates while I was asking him about them. So I checked the brakes/​rotors myself. Brakes were perfectly fine, worn less than halfway through. I took the car to my mechanic for the steering rack — fixed for $ 280 and the car has been great ever since. Won’t be taking it back to Swedish Solution.

Had my rear brakes pads (I provided parts) and rotors replaced. Mechanic said that my rotors were worn, but after inspecting only had a little bit of rust.
Total bill was $ 365
— $ 150 in parts for rear rotors (OEM from Honda online is only $ 60 for the pair)
— $ 165 in labor. Really 3 hours to change out brake pads.
Mechanic seems very nice, but I was ripped off. If you can’t trust your mechanic on price, I suggest going somewhere else.

I agree with Kevin N. Good work for me, including water clock, timing belts, filters, alignment and the like.
With courtesy cars and fast efficient service, their pricing has also been reasonable for me.
My Audi was pleased…

I had my car worked on here once before. The work was okay, I guess, but they never could figure out the engine light problem. It was expensive, and although i know Volkswagens are expensive to work on anyway, I feel like it was a bit too much. I have also had a friend tell me that they overcharge for their services.
They’re awfully nice about it, though.
Edit: 5÷18÷06: Had more work done here the other day because they are so convenient. Fast, efficient, and they did not push anything I did not need.