Giant Eagle

This giant eagle probably has the friendliest staff but is one of the smallest. The deli, prepared foods and bakery section offer very little variety. I’ve tried shopping at every giant eagle on the west side to find the best and so far none are actually good.

This place sucks. It’s clean, and they have stuff on the shelves. The produce selection is either limited or non existent. It’s very understaffed, and the people who are working always seem to be stressed and ran ragged.
Why are there no baskets!!!
Seems like there may be a management problem.

I’ve shopped at just about every Giant Eagle in the Cleveland area and this has to be one of the worst locations. Sure, this place is OK if you just need to run in for some eggs or milk and can make due with the self checkouts but we never shop here for our larger visits.
The store is relatively clean but the selection is pretty limited. Having lived by some of the best markets in Cleveland (Zagara’s anyone?) I’ve gotten spoiled. Never buy produce here unless you plan to throw most of it out in two days, and the service? Well, that’s basically nonexistent. I thought I was done with outright rude service when I left Baltimore but alas, this is not the case. The last time we were here the 20-​something cashier never looked us in the eye, literally threw our products into the bags (I actually took over bagging to avoid having anything damaged) and pretty much tossed our receipt at us before we left.
I can imagine it would suck to be a supermarket cashier but that’s where you are. Put on that fake smile and get on with it. Hell, I spent a few years at McDonald’s when I was in highschool and I could fake it with the best of ‘em. A word of advice — head over to the location on 117^th. It’s just that much better and you can hit up Target while you’re there. Better yet, head over to the nearest neighborhood market that Giant Eagle hasn’t yet managed to shut down and buy local.
Oh yeah, this one time I actually witnessed a shitfaced drunkard wandering the aisles in the middle of the day. He had a 12 pack of Charmin under one arm and a sixer of some yellow pisswater beer in the other. He rounded the corner and boom… ate floor tiles. That was entertaining…

A strange Giant Eagle indeed. It’s set up better than perhaps all other Giant Eagles I’ve been to. Like, you don’t have to walk through unnecessary stuff to get to where you want to go. And the flow of the store makes sense … If THAT makes sense (which it probably doesn’t unless you have a weird mind like I do). I like how the pharmacy and cards are sort of in this section in the middle, so that, while it’s prominent and easily accessible, it also doesn’t get n the way of anything because the aisles are shortened in those areas.
The negative? The slowessssst checkout ever! Long lines and no room to stand. It was to a point where i actually had to back up my aisle and turn into a different aisle in order to get in line for a cashier because nobody could move their carts. Fortunately, this was only an issue for about 10 minutes, as some new lines opened up just as it was getting ridiculous. If it happens again I will not return! But this means I gotta give it one more try.