FASS Real Estate Services

The WORST customer service ever (really there isn’t any customer service). It can take weeks or months to receive a return call. I have a tenant who wasn’t paying the bills and I would continuously ask for them to be evicted. It took from June to the end of November for them to finally evict. It is now almost the end of January and I can’t get a call back as to if the unit needs repairs, if they are actively seeking a new tenant or any type of status. In addition, I have no idea (I highly doubt it) if they have started court proceedings to recover the amount of rent I am owed. I have been a client since May and to date have only received one rent dispersion. The building has 2 units. I have no idea if the other unit is currently paying or not. Stay far, far away from this company if you expect any type of communication or rental income.

Awful customer service. Avoid Akil and FASS at all costs if you need a property manager. He does not actively work in the owners best interest, but rather toward his bottom line with an undercurrent of laziness. Rent checks routinely come a month+ late. We had several tenants that stayed less than 6 months, broke their leases and then we were charged another finders’ fee to FASS. I can’t envision a worse property manager and am excited to be finished dealing with FASS.