I have been in customer service for 20+ years, so I understand what the customer means to a business. I also know what it is like to find that company/person who shows they truly care. I called Ed’s today after being recommended by a person on a bike forums. I was greeted warmly, and enthusiastically, and instantly felt like she cared(I feel bad, I forgot her name). I was looking for a specific bike, and had quiet a few questions, she answered everyone and was honest and truthful. Which compared to dealers in my area was a complete breathe of fresh air. I think the best thing I can say about Ed’s is this, I live 3 hours away, in the Nashville area, but based on how I was treated over the phone, no dealer in Nashville has ANYCHANCE of earning my business. I will drive 3 hrs 1 way to be treated like I matter… THANKSED’S YOUGUYSAREAWESOME!!!
Andy B.
Classificação do local: 5 Marble, NC
This is a great motorcycle/ATV shop with tons of gear and bikes. They were even kind enough to stay open later for us because we were coming all the way from NC to pick up a Strider Bicycle for our 1 year old. We got there and they took time to let us decide on a color with no pressure to hurry. I thanked them for staying open a bit later for us and the staff was very friendly. Will definitely recommend others to check them out for any of your ATV/MC needs. And if you’ve got a little one like mine go get them a Strider Bike from Ed’s!(FYI )