Bruegger’s Bagels

I’m compromising at a four. The food is five, but the service is a two or three at best.
I try to make this a stop when I’m flying out of Cleveland. I always start to forget how amazing a Brueggers’s bagel is compared to the average bagel until I visit. Seriously, there is a reason that I’ve been coming to Bruegger’s since I was a kid. This is one amazing bagel, the best.
I think they best option here is just a good old bagel with cream cheese. The best option here is the simple option. Let’s talk about the variety. There are at least 20 different flavors of bagels and they are all good. Among my favorites are Asiago Parmesan, Cinnamon Raisin, Jalapeño Cheddar, and Cinnamon Sugar. They have also have the largest selection of cream cheeses of any bagel shop I’ve ever visited. My favorite is definitely Honey Walnut and it has been my favorite for 14 years.
This location has odd service. The employees are typically bored, agitated, unfriendly, and lacking personality. News flash, most of us have things we like better than being at work, but we fake it until we make it. Recognize when someone is paying you to have some personality.
Next time you are flying out of Cleveland swing by for a bagel and cream cheese. Ignore the nasty attitudes and savor that bagel.

I asked the server to suggest me a good vegetable breakfast sandwich, she replied: «You can get anything as long as you pay for it!!!» (The server next to her, also finds it humorous) What bull shit! I wasn’t asking her for a free sandwich anyways! If I was the owner of this place, I would fire such people right away. Not the way you talk to your customers.

Holy customer service issues, batman! Security had just opened so we were maybe 3^rd in line that morning but there was little direction as to where to start the line, where to order for certain things but not others, etc. It quickly got chaotic because of the rush after security. The food tasted okay and prices were alright… but the chaos and lack of direction from staff was a bit much for me. Staff barked orders at customers because of the lack of direction which really left things on a negative note with me.

Garden veggie soup of the day was delicious and the customer service even better. Extra toasted my BB bagel for me with a smile. Best place in this airport with not too many options.

There are very few options for food in CLE airport, especially for breakfast. Between Dunkin Donuts, Bruegger’s, and Auntie Anne’s, there are slim pickings when it comes to healthy food. In a quest for a healthy breakfast, I got a cup of oatmeal from Brueggers. At $ 3.99 it was a little overpriced when compared with Starbucks oatmeal ($ 3.79). They give you a hearty portion but it was a bit watery and didn’t come with any toppings, like almonds/​brown sugar/​raisins, which I’ve found other places like Starbucks and Cosi do give out.
That being said, Bruegger’s is a bagel place and I wasn’t expecting them to have amazing oatmeal. Their bagels are pretty good and inexpensive!

Very friendly guys who don’t rush you to order something when you step up to the counter. They have a good variety of sandwiches to choose from so it was a little difficult for me. I ordered the skinny zesty egg white which comes on a bagel of your choice and has egg white, sun dried tomato, turkey sausage and cheese. It had good flavor although it wasn’t freshly cooked. Prices weren’t too steep 4.29 for the sandwich and 2.29 for the bottled tea.
Quick and friendly service food and prices are ok.

After searching for breakfast at 2 other locations in this airport (they were open, but weren’t ready to serve), I landed at this bagel joint.
It had the most convoluted ordering system ever! I moved from left to right, you had to talk to multiple people to complete your order (order bagel here, drinks there, pay here, etc), there were two areas to pay, but one was closed and people were confused by this. I’ve never seen flow this bad.
Once I got out of the ordering mess, my western bagel was good, as was the freshly squeezed orange juice. I would order them both again.
While there was a wait for my bagel, I decided it was acceptable because it was make-​to-​order, and not some quick buscuit at chick-​fil-​a that should be quick and easy (they quoted me 15 minutes BEFORE I even ordered anything).

Worst service ive ever had at a «fast food» place. Staff is slow, careless, ghetto. Im confident that this was not just a bad day… everyday at this brueggers is the same disgraceful service. AVOID.

This is a continuation of my getting breakfast in the Cleveland airport. Walking a short distance up from my last adventure the same morning (today) I found the usual fast food breakfast offerings. But centered on this place. They always have a good selection and sometimes it can be hit or miss in the quality and service. But this location «ROCKS IT». Good selections (I got the breakfast wrap with bacon and coffee) and the guys making the orders were great. Friendly and helpful and did I mention they had a smile and were pleasant. You know, proper service to a paying customer and by the way they were in the weeds as well, and kept their heads screwed on straight and took care of the customer effortlessly with flawless execution.
Even the manager was pitching in to help (as it should be) and he was just as nice and pleasant to all the customers. I give them all 5-​stars as they knocked out the line of customers and we all got HOT Fresh food and beverages. So if your hungry and want good food with great service, head up to this place and enjoy.

These guys are so nice! They really went out of their way to make me smile after I was exhausted from a long day of traveling. The food was as delicious as ever and prices were lower than the other restaurants around. Go to this Bruggers!

Service was timely for 5:45 am. I had the sausage, egg & cheese on a cinnamon raisin bagel. It was tasty for 5:45am. However, the hazelnut coffee was a complete miss huge disappointment. I would have gotten some from Dunkin Donuts across the hall but the line was too long. Thankfully I was able to satisfy my coffee desire with some McDonalds coffee in the Atlanta airport.

My poor rating has to do with customer service.
I had a flight on Christmas Eve and ordered an egg sandwich and coffee. Both which tasted fine. However, when I went up to the counter to order, no one paid me any mind, greeted me, or even stated «we will be right with you.» I eventually wandered back to the cashier after a couple minutes who stated, «no, you order over there.» When I was finally helped by someone she asked what bagel I would like. I ordered the «skinny» zesty egg, which I thought came with a preset skinny bagel. So I answered, «the skinny bagel». I don’t have their menu memorized, and no one explained to me that ANY bagel can be made skinny. When I answered the worker she screamed at me again, «WHAT BAGEL DO YOU WANT». Someone else had to explain it to me because I guess she wasn’t in the «mood.» Needless to say, I felt embarrassed to be yelled at like a small child. I had half a mind to let the manager know, but hopefully he/​she is reading this. Terrible customer service and general lack of social skills.

Not the best Bruegger’s, but it is in an airport, so what do you expect? It has been hit or miss for me.
PS: I always order the siracha egg sandwich on a rosemary bagel. The rosemary bagels are the reason I go to Bruegger’s at all, and in my opinion they are significantly better than any other bagel there.

I had the everything bagel with roast beef. The bagel was great and had plenty of toppings. The vegetables and roast beef were fresh and tasty. Overall if you are looking for something that is somewhat healthy then give this place a try. The staff was not real professional but overall a good place to grab a bite while at the airport food court

Decent bagel place inside the airport.
Grabbed a quick smoked salmon bagel and fruit cup.
Bagel was adequate with enough cream cheese and salmon to be filling. Fruit seemed fresh.
What can you do? Not many good food options here.

I also grabbed a Salmon Bagel during my layover. The gentleman was friendly and suggested the Rosemary Bagel which was delicious. I would suggest you take the walk over to Concourse C.

I love Bruegger’s Bagels, another east coast based company that reminds me of home.
This location is inside the Cleveland International Airport in Concourse C and I make sure I hit it up when I can even though I am usually disappointed when I make my order.
Since this Bruegger’s is located in the airport, seating is more open to other restaurants as well as this place too. The area is typically clean, just depends on the time of day I guess.
The workers never seem that happy when taking or making orders which is not typical for a Bruegger’s Bagels but I chalk it up to it’s the airport. Lol
The bagels never seem to be stocked. I have yet to order specifically what I would like to order, always having to settle for something else. Very disappointing. They never seem to wipe off their knives when using different spreads either which sucks. They have Pepsi products by the bottle as well as out of a fountain and various juices/​milk for drinks.
Overall, it is an ok location to pick up bagels or a sandwich as long as you are not expecting good customer service or what you came here for originally. Come in with low expectations and you will be fine.

Early morning grab for some breakfast on the go. Good variety of bagels to select from. Varied menu of different sandwiches you can get made with them. Lots of people working behind hte counter so it was kind of an assembly line.
I asked for a toasted poppy seed bagel with garlic cream cheese. The bagel came to me warm (but not toasted) with only a smattering of cream cheese. They really don’t need to skimp that much on the cream cheese, it was like it wasn’t even on it.
Bottled iced tea. Also hot tea where they offer you a different selection of team bags (from Lipton to herbal).
1 bottle of water
1 bagel with cream cheese
1 medium hot tea
1 bottled iced tea
1 chocolate chip cookie
The above came to $ 9.51.

Needed some breakfast while I was stopping through this airport. It was the only thing that had anything breakfasty. Located in the food court area of the airport, you can get pretty much anything on their menu at any time of the day. I got the egg/​sausage wrap as I don’t really care for bagels… too many carbs! Lots of seating around so that you can sit down and eat your food before you run off to your flight. Free wifi!

Bruegger’s Bagels is definitely the best place to get breakfast at the Cleveland Airport. I ordered fresh squeeze orange juice and the smoked salmon, plain cheese, tomato, red onion and capers breakfast sandwich but I substitute a regular bagel with the jalapeño cheddar bagel. When I was about to take take my first bite, a lady said, «That looks look! What is it?» She ordered the same thing. Haha
I don’t know what possessed me to order the smoked salmon breakfast sandwich in the middle of Cleveland, but I’m glad I did because it was delicious.