Autozone

Service is always really slow and there’s never any sense of urgency to help you. They just don’t care about customers. I went here a few months ago to buy windshield wipers. The guy sold me the most expensive brand they had. He promised me that even though they were expensive they were very high quality and would last me a minimum of two years. I don’t know if he was just trying to take advantage of me because I don’t know much about cars or he just doesn’t know any thing himself. It’s only been three months and they’re already broke and I need new ones. So much for a minimum of two years. I was also sold an expensive floor mat as well that they told me was a great product and worth the money but it’s already rolled up and I can’t get it clean no matter how much I scrub. It slides all over the floor and I constantly have to move it back into place. I spent over $ 60 on this stuff they promised me was «high quality». Either they want to take advantage of customers or they just don’t know what they’re doing. I don’t know which is worse.

Absolutely terrible and slow customer service! It seems as though the employees don’t know what’s going on or what they’re doing. The only reason I go here is due to the convenience of the location. I don’t like leaving bad reviews, but this was just unacceptable.
There were maybe 5 or 6 employees, but only one at the register and the line was getting longer and the service even slower. The rest of the employees stayed in the back and didn’t bother opening another line. I can’t say this enough, but the employee running the register moved slower than a turtle, or even a snail.
Finally, when the manager opened another register, I figured he’d actually know what to do. Boy was I wrong! He didn’t know how to do a credit on a transaction. How is that even possible?! They already sold us the wrong item in the first place and now they can’t even correct it. This place is lacking the necessary training to deal with customers or even a simple purchase.
Seriously, come at your own risk.