Bruegger’s Bagels

The only reason this place isn’t getting 5 stars is the parking. There needs to be a better system in this area, and if there was a dedicated lot for this place, I would be there all the time. Other than this one annoyance, this place is really nice. The ladies behind the counter have always been lovely, and the Smoked Salmon bagel sandwich is definitely my favorite!

No internet connection. Maybe the owner doesn’t want you hanging out and taking up space. Go in get your food and get out.

Great staff and great food. I’ve gone here for years and have never had a bad experience. The dining area could be a bit bigger, but overall this place is great. The hours of operation are perfect and the location is convenient. Nice area as well

Stopped by when on a biz trip. Good food and friendly staff. I highly recommend. Enjoy.

Terrible over heated and dry. Run to another place

This is most visited location. I stopped here a couple days ago and they completely botched my order. I didn’t realize it until I was at my destination :(I called them and they were VERY helpful in making it right. Mistakes happen and was impressed by their composure and customer service. Stand up team!

nice friendly staff, great selections, thinking about just buying spread to put on bagels at home.

I love bagels. I really really love bagels. So as long as Bruegger’s keeps serving bagels, I’ll be here. However, I haven’t always had the best experiences at this location.
The last time I came in, the egg (egg-​product patty, actually) on my breakfast sandwich was cold, like it had come out of the freezer cold, so I sent it back. It came back to me still cold. I had to send it back three times before the employee was able to successfully warm the egg. She acted like it was some great victory, instead of the expectation, when the egg was finally warm, and I did not receive any offer of compensation for this except an apology. Not a huge deal, but I didn’t think the situation was handled the best. On that note, I’m fairly sure now that the egg patty does come out of the freezer – not the freshest.
However, the Riviera egg sandwich has a different, fresher-​tasting egg on it and the sandwich is DELICIOUS.
One thing I cannot recommend is the coffee. Hot or iced, it tastes disgusting. Bitter, over-​roasted, cheap flavor… I’d say go with juice instead.
The manager is usually there when I’ve stopped in, and he has always been very friendly. (The time I had the cold egg incident, I don’t think he was in, so that might have been a contributing factor.)
All in all, it’s usually a good bagel place – just be careful what you order.

Bruegger’s is a great bagel option that’s close to my apartment and fairly priced. I have no idea why I’m not here at least once a week. The breakfast bagel sandwiches are delicious and a somewhat healthier (or at least it feels like it) choice than a McD’s bagel sandwich. Sure, the calorie count is probably up there, but the ingredients are fresh (er) and not weighed down by grease.
The staff has always been super friendly with me, even if my eyes are still half shut and I can’t seem to get my order out of my mouth in a way that makes any sort of sense. High five for working the early shift and dealing with sleepy folks and those grumps that haven’t gotten their coffee yet!
Bruegger’s also runs a lot of coupons, and since I’m a runner, I come across them at nearly all of the races I run. Definitely a nice little perk and a great way to motivate me to actually come here as much as my taste buds want me to.

I love the breakfast sandwiches they have here — especially the Western. They also have seasonal specialty flavors of coffee that are always worth trying. My personal favorite is French toast, though you can’t go wrong with the house blend. The staff is super friendly and if you come here enough, they know your order. I love coming here to study but often have trouble connecting to the wifi so don’t count on that. The outside seating though usually lets you connect to other places wifi though. They also always have a great playlist playing and I find myself singing along without even realizing

This is one of the friendliest Bruegger’s I’ve ever been to. The cashier always make conversation with you whenever you’re waiting to get your food! I’m sure you all know what bagels taste like, so I won’t go into excessive details about them. But I absolutely recommend trying their smoked salmon bagel (comes with cream cheese, capers, onions, and tomatoes). It is the yummiest bagel and it’s a great kick start for your day!

Bruegger’s is just your typical bagel shop. As a girl from NJ, I’ve definitely had better bagels, but it’s definitely a convenient location and it doesn’t taste bad! Just beware of their older bagels, they tend to become rocks overnight.
Their prices are also a little steep for a breakfast bagel sandwich (close to 5 dollars). However, for the convenient location and the necessity of grabbing a dozen bagels for a group meeting, this is not a bad place to visit.
If you look out for the coupons online, you can often get a few bagels for free or a coffee for cheap. One time, I got a dozen bagels for the price of one bagel. Not a bad deal at all (if you can eat all the bagels same day).

Went in there this morning for a cup of coffee. Just a cup of coffee, nothing major. Didn’t expect to be treated like an idiot by the GM. I think his name was Jason. Condescending you know what. I just wanted a cup of coffee. The man embarrassed me. I’ not likely to ever go here again.

I grab my breakfast from Brueggers on Cedar Road in Cleveland Heights at least three days a week. Typically I order a breakfast bagel, with egg and cheese, and it’s just dandy.
Is there something special about the bagels at this Brueggers, as compared to other Brueggers? I doubt it. But the people who work here are good at what they do; they come to recognize you if you’re a regular and they start your food before you even get to the counter. Also, for the most part, they are a friendly and up-​beat crowd.
One thing I appreciate as well, is that they do a great job of slicing your bagel, so that both halves are pretty much the same size. I have watched the manager teach this skill to new employees, and it results in a bagel that is more enjoyable to eat, than one that is extremely lop-​sided.
If you live in the Cedar-​Fairmount neighborhood, this is the place for bagels.

Been going to this location for over 10 years. It has convenience of location and early hours going for it. Parking can be a challenge, and you usually have to park on the street and pay a meter. The best items going for it are its bagels. They are made fresh and are tasty. The problem is some of the sandwich items leave something to be desired. I love breakfast sandwiches, but having them microwave the eggs, and meat is less than desirable. If they could be as fresh as the bagels, it would be amazing. Other lunch sandwiches are generally better. They also sell overpriced cold drinks. Their coffee is very good, but if you are not a coffee drinker, not helpful. Their best deal is their half dozen and dozen bagel deals with cream cheese. Great to take to work or for the family on a weekend. The service is variable. Most employees are students, so there is turnover and seasonal variation. Seems like once an employee is trained, they move on.

Friendly staff, fresh bagels, free wifi. I’m not sure what more there is to ask for in a bagel joint! I tried one of the breakfast wraps with turkey sausage and it was good enough. They don’t toast their bagel sandwiches, however.

The staff is always pleasant when I stop in to grab my morning coffee. I’ve recently been into their egg white skinny bagel sandwiches.

This place is right next to the Alcazar hotel where I’m staying. I felt like a snack so popped in. It felt weird with the stacked tables and chairs in the doorway and the leaves all over the ground looking like it was mid-​sweep, but the staff was super nice.
I can’t give 5 stars, although I could easily, as the guy making my bagel was really conservative with the veggie spread. When I spend an extra buck on special spread, I want that stuff taking over!
Try the honey or veggie spreads!

Things must have changed since Joseph F. was there last (a year ago!); I stopped in while waiting for my buddy to get back from classes and had a simple Breakfast Bliss combo. Your standard egg, meat and cheese sandwich on your choice bagel. I chose bacon & cheddar on a jalapeño cheddar bagel. wow! The jalapeños were a nice touch, a little sweet and plenty spicy. Add a glass of orange juice, and it was the perfect small meal.
If you want «steakburgers” — and an immediate trip to the bathroom afterward– stick with that. If you want bakery-​freshness and prompt service, Bruegger’s is alright with me.

I don’t like going to places at which the staff acts like they’re doing me a huge favor by serving me. This place has a knack for attracting employees that make me feel this way every time I come in there. Many of them act like I ask them to perform alchemy when I ask for more capers while they’re making my smoked salmon, and they take their sweet olé’ time making it even when I get the order right on the first try.
The prices are also a bit high for what you get… if it wasn’t tasty, I would never come here. Also, they are frequently out of stock on many types of bagels, and I don’t think I’ve ever once heard them apologize for that fact. For two lunch sandwiches, water, and a bagel, it’s like 12 bucks or so… I can go to Steak and Shake (where most of the staff is quite friendly) and pay the same amount for more food.
I’m giving it two stars because the smoked salmon is killer. Seriously, if it wasn’t such a bad deal, I’d get two or three of ‘em every time.