Tire Kingdom

Do t go here unless you’re willing to sacrifice a good chunk of your life. They kept saying «almost done» when nothing was being done at all. They had said it was ready and I’m STILL here.

Thanks Tire Kingdom! Two month old Sumitomo Tires with a bulge that couldn’t have been caused by anything but «road damage» even though there is no rub, scuff, cut, etc on the sidewall. Nothing could be done since there was «no recall» but, Tire Kingdom’s location at Oakley Seaver Rd in Clermont, FL’s manager was willing to «waive one of the fees» for a new one since I had an appt to replace the rear tires (which are still good but not the same brand as the fronts) today while the other problem was being corrected.
I wish that the salesperson at the Oakley Seaver Rd Tire Kingdom in Clermont, FL, hadn’t talked my stepfather, who was kind enough to take my car into the shop after a flat on my way to work July 20^th, into getting the Sumitomo brand vs the Michelin USA brand that I initially wanted to be put on the car. According to the salesperson, Sumitomo brand was just as good if not better than Michelin but much less expensive. If I would have been there instead of working at the FD that day, I would have likely stuck with the Michelin’s. Only later did I find out why the Sumitomo tires were pushed on my stepfather, see #2 below.
Lessons learned:
1. Only go with the brand of tires you want and have had success with in the past, the last brand of tire I tried weren’t up to par either.
2. Avoid Tire Kingdom/​Midas/​Big O Tires or any other company owned by the TBC Corporation (guess who owns the TBC Corp… SUMITOMO!!!) since they won’t stand behind their self products.
3. Sumitomo tires definitely aren’t the same or better quality as Michelin for a lower price. Sumitomo tires are sub-​par.
4. My fire department uses Michelin brand tires on our vehicles for a reason. They might be a little more expensive BUT, you get what you pay for in the end!
Sumitomo, it’s subsidiaries, and all the companies it owns have lost a customer for life. I will not hesitate to let anyone know what brand of tire and tire shop to avoid. From now on, I will stick to the independent shop we have used for years but is 15 miles further down the road.
It is much easier to gain a loyal customer and have them send business your way if you treat people right and stand behind your products.
#sumitomo #tirekingdom #midas #tbccorp #tbccorporation #BigOtires #avoidsumitomotire #avoidtirekingdom #avoidsumitomo #avoidmidas #avoidBigOtires #tirekingdomistheworst #sumitomoistheworst #avoidTBCcorp
#baitandswitch #defectivetires #yougetwhatyoupayfor #umbrellacorporation
#Michelin #MichelinUSA #stickwithMichelin

This location seemed understaffed. They open at 7am which is nice and early since they do not accept reservations on all services. I walked in at 7:10 and walked out at 7:20 without actually seeing an employee. I heard some management type fire one of the techs over the phone but never saw the guy. I left and went to the Firestone in front of BJ’s for the services instead.

I would never recommend anyone go here! I bought tires a year and a half ago and every single valve stem has broken and caused flat tires! I had to call corporate to make them do something for me! Awful!

While staying at the Fairfield Inn in Clermont all of our rims and tires were stolen from our vehicle. We were in Clermont on our way to Disney (from Texas). We had to get a rental car to continue our trip. Our rims had to be special ordered and Tire Kingdom went above and beyond in helping us get what we needed. They even drove over to the hotel and mounted the tires there and drove the vehicle back to their shop to finish it up.

Horrible experience! Drove in and Bought 4 tires. Drove out with car vibrating. Couldn’t return immediately because had to go to airport. Returned the following week to be LIED to!!! They insisted I was «shown» my wheels were bent-​LIE! Then I was told 99.99% of the time the customer is told immediately. Then I’m shown a BOGUS photocopy of paperwork indicating 2 bent wheels on passenger side. Interestingly, their remedy today was to put the bent wheels on rear axle since I have front wheel drive, but when I left last week
they were BOTH on passenger side. Why didn’t they think of it last week?!? BECAUSE THEY ARE NOT TELLING THE TRUTH! Warning for anybody getting new tires, check your wheels BEFORE new tires are mounted, so you aren’t one of the 0.01% like I am. Bad Customer Service.

Friendly service, reasonable price for oil change. Can’t go wrong here.