Smart Auto Transport

**UPDATE ²⁄₂₀₀₈
Check this link out. Smart Auto Transport booked this company for me; the one who never showed; Prodigy Trucking.
I AM one of the lucky ones. **
SMART AUTO TRANSPORT took my deposit and «booked» an inferior transport company that FAILED to show up for 3 DAYS after the agreed scheduled pickup time. SMART AUTO brokered with a trucking company that was supposed to pickup my vehicle and transport it across country.
After 3 days of waiting at home, the trucking company called SMART AUTO brokered transporter and claimed «mechanical issues» caused their delay; when in fact the truck was delayed for «new tires», replaced hydraulic lines, and brakes. Sounds like «maintainence» issues to me.
SMART AUTO refused to give me back my $ 155. deposit after I made numerous calls to them and waited many hours at home for pickup of my vehicle. SMART AUTO claims they «earned their fee» despite booking an inferior transporter.
At the end of the third full day of waiting, I told Smart Auto to cancel the driver. Then they offered to send someone else. Why would I wait for another failed service from them
I call another trucking company that night. They took my order and I got excellent service, and my vehicle arrived safely in just 3 days!
I recently heard from a SMART AUTO vendor who said I was LUCKY I did not used the first trucking. The vendor heard really bad things in the industry about them. I suppose I should be thankful I only lost $ 155. and not my car too!