Ricotti Saddle

I have always been happy with my purchases here, and I was just lucky enough to stumble upon this gem when I got into horses. I have a headstall from here that is over 10 years old, rarely cleaned/​maintained and I still see no cracks, or any «wear and tear». Everything here is amazing quality and true craftsmanship. I’ve had saddles repaired here, which they did a fantastic job on also. I would dream to have this store in my backyard, but until then it will be worth the 1.5 hour drive. The staff are helpful and the products are unbeatable!

Beware of overcharges! Their marked prices are lower than what they charge you. Then when you call they only offer store credit. This is unacceptable when it is their error. I called and spoke to Susan ricotti and she was extremely rude, I even told her how she was acting. She even said «it was not our error» go figure on that. I have a receipt and the tag that say different! I asked her to just mail me a refund but she refused. Finally she agreed to credit my card. When I checked my account she «charged it again». I had to dispute with the bank because I refuse to deal with rude people. All she had to do is mail me a refund and this would have ended. They want to have store credit so you buy stuff for more money than the credit that you don’t need.
Rick ricotti is a nice guy and very helpful, too bad some of that didn’t rub off on her.
Never ever will I shop there again!

My wife and I have both had Ricotti make headstalls for two of our horses. We had purchased saddles and wanted matching tack. They exceeded our expectations both times. They used premium quality leather and workmanship was top notch. It only took them a couple days to craft these, there prices were quite competitive when you consider your purchasing a custom crafted item, and they were perfect matches to our existing saddles. We live roughly 100 miles away from Ricotti, we have local saddle makers nearby, but when I went to a local establishment to have some reins crafted, the local place screwed up my order, so we will continue to patronize Ricotti’s. Ricotti truly understands what customer service means, they get the fact that horse enthusiasts tend towards tradition when it comes to what they want when they make a purchase. If you want quality, hand crafted items made in America, and still want a good value for your dollar, seriously consider these folks