Sunset Point Cinema Bar & Grille

I USED to LOVE this place and was a long-​time loyal customer until the new ownership refused to honor a $ 40 Cinema Café gift certificate I had given my son. They said «.when we took over ownership of the cinema we immediately had a huge influx of gift certificates. They all looked different and some were just handwritten on business cards. We had no way of knowing what was real and what was fraudulent (the previous owner didn’t/wouldn’t tell us) and as new owners we just couldn’t take the financial hit that these would have caused.» I immediately sent a photograph of the obviously legitimate, signed/​numbered/​dated gift certificate AND offered bank verification of its purchase (with matching date). I explained, «I certainly hope, as a new owner, you will stand behind your loyal customers.» After several days of begging for a reply, I was told «there is nothing (the new owner) can do about the situation and you should initiate a charge back with your bank.» Really??? That’s the best you got? FYI, I had visited the «new» venue once before knowing they had turned down my son’s gift card and, as a long-​time customer, I can tell you, the prices went up, the menu selection went down, the quantity of food (we ordered the same thing as always) was considerable LESS, and the only obvious difference in the venue itself was the addition of tablecloths and a little candle on each table — nothing to write home about. It’s a shame — I would still probably be going there (despite the higher prices and smaller quantities) except that I refuse to support a place that won’t stand behind its best customers.

Wicked good. Comfortable seating (nice to be able to spread out), good food (fresh guacamole and chips are awesome), service is always great AND they have dipping dots. New owner is making lots of good changes. Cigarette smoke smell is gone.