Mr Mover

THIS PLACE IS A SCAM — RUDE — LIARS — RIPOFF!!! DO NOT HIRE THEM TO MOVE A-​N-​Y-​T-​H-​I-​N-​G!
Please understand, I own my own business so I know what’s it’s like to be honest and do your best to do right by your clients, these people DO NOT care about you and will not take good are of ANY of your stuff — especially your most expensive items like a 70 inch TV.
This is going to be a pretty long review but it will be worth it if you want to know what you’d be getting yourself into by giving them your hard earned Monday.
My husband calls and gets a quote from Mr. Mover to move our 4 bed 3 bath house + 2 car garage. He proceeds to explain all the large items in each room so that they would know what they are dealing with ahead of time.
RICK (remember that name, you will see it in other reviews on different websites as well, including the Better Business Bureau) told him that it would only take his crew 4 hours and gave him a verbal quote of a little over $ 800 since it would be 4 guys and two trucks. Seemed reasonable to us when it takes us about 8 hours to move ourselves and it’s just the two of us.
When the guys show up, they do a walk through, we pay our first hour + trip charge of $ 320 and they get to work getting the truck loaded at 8:45AM.
By noon my husband realizes that by their pace it’s going to take them closer to 8 hours so we are going to be paying around $ 1,600 for this move.
Sam told him, with what’s left and the storage unit, about 4 more hours + told my husband that written on the paperwork he had, was a $ 3,000 quote. «YEAH? Where was that in writing to us?» We would’ve NEVER hired them for $ 3K, mark my words on that.
We agreed at this point that we were too far into what they had already loaded so we continued on with using them, assuming that it would only be 4 more hours and we would only have to pay another $ 1,280 to add to the $ 320 we had already paid…
So once truck #1 was loaded they left and headed to the new house… Of course they «Got Lost» which we had to request time off our bill for, but they didn’t give it to us.
By time I showed up to the new house truck #1 was there, unloading and it was only ¼ of the way done. By this time it is 4:45pm and truck #2 still hasn’t shown up and it’s chock full of stuff as well.
Sam tells me that he just got of the phone with his boss and they are stopping the clock at 5:45PM whether they are done or not and that’s all I’ll have to pay, even if they aren’t done unloading because it has taken them so long.
He would not continue unloading until I paid, he just basically stood there with his hand out. At this time he was collecting $ 1,485.00 to add to the $ 320 that we had already paid.
I almost paid with my card that had more money on it, but at last minute I decided to switch to my account that if overcharged it would decline. I am very glad I did…
I transferred the money and paid the «what I thought was» $ 1,485…
When he brought the paperwork to me to sign, there was no total on it and I said to him, «There is no total on this and I need to know what it is I am signing for»
He said, «There will be a total on it once I get authorization» … I should’ve stopped right there and waited to sign it. But I didn’t want them to act all crazy and threaten to hold my stuff hostage.
Meanwhile, truck #2 FINALLY shows up, supposedly they were stuck in Tampa, traffic… Yet they could’ve gone over the skyway and bypassed ALL the rush hour traffic on a Friday at 530PM. So you tell me why they took the long way…
Anyways, after my credit card authorization, they went back to work unloading truck #1.
When truck #2 showed up, truck #1 was STILL ¼ of the way full and Sam’s phone rings.
He comes up to me and says «Your card was declined for $ 306″ and I said, „What? I didn’t authorize $ 306, I authorized $ 1,485, so why are you running it for $ 306?“
When I told them verbatim what they said about the me paying the $ 1,485 and them stopping the time and not charging me anymore, he didn’t care, it was at that moment that I started to realize that Sam „Might Not be“ oblivious to the lying and cheating his company was doing».
I said «No, I am not paying it» and Sam said «Okay then we are locking the doors, taking your stuff to our storage facility and it’s going to cost you a whole lot more money to get it out»
So I HAD to pay or they were going to hold our stuff hostage until we did…
They ended up unloading our stuff in the driveway and we had to move it ourselves.
They ended charging me $ 2,050 for a $ 800 move, we moved ¾ of our stuff ourselves because they were moving too slow and sucking up more more money, the workers were tipped $ 250, they broke my 70 inch TV + other items that totaled another $ 2,200.
DO NOT HIRE THESE PEOPLE — DO NOT LISTEN TO THE ONE GOOD REVIEW! THEY ARE A SCAM AND WILL MANIPULATE YOU INTO PAYING THEM WAY MORE THAN YOU BUDGETED FOR

Mr. Mover rocked it out!!! Were on time and wrapped everything… Quoted us a 6hr move and only look 4hrs. Tipped the guys the rest as they deserved it! Only moving company to use!!!

This company is a complete scam. Avoid at all costs. They took advantage of my disabled mother and charged her several times over the agreed amount. The «boss» was extremely rude and accused my mother of using her disability to take advantage of them. Do not trust this company!

The company was on time and very professional. The driver was very courteous and knowledgeable. The move went smooth and had no damage. I read other reviews and had the complete opposite experience. I would recommend this company to everybody.

I used this company to move, and believe me when I say I got ripped off. And assuredly, so will anyone else who uses them. They charge and a arm and a leg, and I’m a single female who they definitely took advantage of and milked me for as much funds as they could, seeing as they charge by the hour. I would definitely not recommend them, EVER!!!

I used Mr. Mover last May. They RUINED EVERYTHING.
Like the other poster, they sent smokers who smoked near my things AND in the truck! The movers also appeared to be day-​laborers — small and dirty and not experienced.
The guys did not secure my belongings in the truck NOR did they use blankets/​pads even though I offered them. (They responded that they didn’t need my pads/​blankets because they had them in the truck. My failure is that I didn’t follow that statement up with the question, «And that means you’ll be using them then?») I didn’t inspect the truck before the left the first location so I didn’t know that only 1 item had been secured. I found out when we got to the moving location and they opened the truck — my things: my beautiful hand-​crafted wooden furniture and boxes were scattered and opened everywhere. When I placed my complaint re my things, they REFUSED to move anything else while charging me the hourly rate to sit there with my son and I doing it all (and waiting for someone else to come help us). They said if we didn’t move everything off the truck they would leave with it.
I reported them to the State and a complaint was opened but it turns out that means nothing as all the State of Florida did is send my complaint to him and his lying response to me.
I also didn’t check Better Business Bureau before the move BUT I did after. This company had 31 complaints in May, 2012 AND as a result of their failure to remedy the complaints BBB severed its relationship with them (I’ve forgotten the term.).
I filed a dispute with my bank… in everything the owner had to answer he LIED. I’m not talking about differences in perception — the guy LIED.
If you value your money and your things, research your moving company first. BBB and Unilocal are great places to begin.

Worst moving company ever!!!111
So I had a time-​frame that was given to me, which was between 12 – 4 last Friday. Needless to say I took the day off. This time frame was perfect because I had to leave this condo before 6:30. Well I moved all my stiff to the front of the condo, broke down the bed, dresser and I was set to move. I called around 3:00pm because I hadn’t heard from the company. They called back at 4 PM stating the movers were running late and would be here within two hours. I told them my concern and how I needed to be moved out by 6:30. He said he would get someone over to my place this afternoon. 6 PM rolls around and I call and call and call and leave a message and finally get a call back around 6:15 and he (ED — dispatch manager) said he would have some one over by 7PM. I get a call at 7:20 and he said he wouldn’t be able to have movers to my house until tomorrow.
So I had to let the people know I had to stay an extra night thank goodness they didn’t charge me. This was the most stressful day ever. I basically had to re-​build my bed to sleep, I had no TV because all my things were ready to be moved.
So they come the next day at 8AM and these guys were smoking and threw the cig on the property and smelled of smoke and proceeded to move my things.
They got the sofa in to the truck and it started pouring, they said they would stop for 30 mins and if the rain didn’t stop they would cancel this move and go to the next job. I was so upset I said I will sign something so they can move in the rain. So I did, I signed a paper, and they only brought enough packing garb to make sure my huge flat screen didn’t get wet. Everything else got wet.
I have called and called the managers at Mr-​Movers and have not gotten a call back. I paid in full but thought they would give me a break since they didn’t show on Friday. Nope no call back. Worst experience ever! I disappointed by their bad management!
I do not recommend them and highly suggest no one ever uses them!!!

This company is the worst moving company you could possibly contract. They were very nice when moving me but afterwards were the most impolite, rude and greedy individuals I have ever met. Do NOT store ANYTHING in their warehouse or they will charge you $ 45.00 just to enter the warehouse to LOOK at your possessions! When I came to pick up my items after a year they were very dismissive and refused to let my movers into the warehouse. They insisted that they hand my items one by one to my movers for fear of theft. They also damaged two very expensive items denied any wrongdoing.

HORRIBLE MOVER DO NOT USE THIS COMPANY! Just moved 12−15−10, I had already booked another mover that gave me a flat rate and a quote in writing but this smooth talker talked me out of using that mover which would have cost $ 275.00. This company took all day long (they obviously didn’t have another move that day and milked me dry. They quoted me $ 270 and ended up 600. The move was a 1 bedroom at 765 squar feet and took them from 9am to 4:15pm. No major appliances just the bedroom and living room!!! Oh AND DROPPED my TV TWICE! Come on… I had a 2000 square ft house w/​3 bedrooms & a den moved in 4 hours w/​all major appliances. I ran circles around these guys and hurt my back, which is whhy i hired them to begin with. Tried to work it out and after the job was done they could care less. Save your money and your time!