Freaking awful. I got a manicure and it took the lady an hour. She had polish all over my hands. She couldnt do a simple design of lines. I just said something simple with lines. She did it 4 times halfway wiping it off each time. I was pissed to say the least. It was horrible!
L P.
Classificação do local: 1 Clearwater, FL
DONOT buy gift certificates from this business. They will not honor them even though there is no expiration date. I would rate a zero if zero was available. Terrible business practice
Noemi K.
Classificação do local: 1 San Diego, CA
I was on vacation and decided to get a french shellac gel nails and a pedicure. The lady did an ok job, not great. I left and 2 – 3 hours later that same day, I noticed the shellac gel already coming off on 4 of my nails. I did not do anything harsh with my nails. I drove back and requested a refund but was refused. They said their policy is no refunds but they offered to fix it. I explained to them that this is not me being picky this is actually unacceptable service. I reluctantly decided to spend another 40 min in the salon to get them fixed. Not even 24 hours later, half of my nails are already chipped off where the white is. I am not even going to bother going back here again to try to fix it for the third time. They won’t get my business again.
Savana S.
Classificação do local: 1 Clearwater, FL
I typically don’t write reviews, but this place made me so angry. By far the WORST pedicure I’ve ever had. As soon as I told them I wanted a regular manicure without the stupid gel, customer service went way down. The lady was super slow, didn’t file my nails down, the paint looks lumpy and is smudged by her fingers. I will not return, I can not believe the owners allow such terrible manicurists to work in their salon.
Denise B.
Classificação do local: 1 Tampa Bay, FL
Update: several days later and the gel coating is peeling and crumbling off several nails. Horrible, just horrible. And to be fair, they used the same polish on my toes as my acrylics. Not sure how my toes were fine but nails were jacked up. I’ve been to this place several times since it’s next to my eyebrow threading salon. Every time I’ve been there, I’ve had a problem. Doesn’t matter what day of the week(or time) it is, they can never do two services without you having to wait a long time in between. The same old guy(Tran) has done my fill ins. In over 25 years of getting my nails done, he is by far the SLOWEST technician I have ever been to. He has no clue how to use the filing drill without burning the natural nail where the acrylic grew out(8 out of 10 nails were burned). He didn’t speak much English and nervously chuckled each time he burned me and I jerked my hand back. He took 30 minutes to polish my nails and even after curing them with UV light, they were still tacky and they smudged as soon as I got in the car. Very clean salon, friendly staff and cheap prices which is why I gave them one star. HOWEVER, I will never go back.
Melanie M.
Classificação do local: 4 Clearwater, FL
These negative reviews don’t reflect my experiences there at all. I walked in out of convenience a little over a year ago, and have made it my regular go to spot now, even when I’m not otherwise shopping in the mall. In fact, I was just there yesterday, and had another good experience. I’m not going to say it’s anything fancy or spectacular. It’s your usual nail shop with the usual prices. But they do keep it very clean and organized. The staff is pretty consistent, it doesn’t seem like there is too much turn over. I’ve never had them be pushy about upselling services. I usually just get the regular pedicure and that’s it and they respect that. The polishes I’ve gotten have always stayed on for a decent amount of time. Sure, they’re not perfect, no place is. But the service I’ve always gotten there has been pretty dang good.
Rachel D.
Classificação do local: 1 San Diego, CA
This place is the worst. It’s like a retirement village for pedicurists, they are all ancient and need to retire. I got one of the worst pedicures of my life here — the callus treatment consisted of her scratching at my heel w her thumb nail. She had to take off and re-do my polish 2ce. Do not go here, even if you think it won’t be too bad to pop in for a quick pedi. My toes are a mess And I’ll have to get a new one anyways.
Stacy Z.
Classificação do local: 1 Holiday, FL
Just left Hollywood after getting the worst pedi ever. I’ve been here many times in the past but I may have to reconsider my next visit. Usually the ladies are very nice but the one called over to work on me CLEARLY wasn’t in the mood. I smiled, said«hello», she rolled her eyes. Not a great start. She tried pushing the pricier treatments but I didn’t have the time. «You like Deluxe?» No. After she trimmed my nails, she started aggressively digging in the side of my nails. I couldn’t help but jerk and she told me to be still. How about you stop stabbing me in the toes! She scrubbed the bottoms of my feet with the pumice and then immediately applied the lotion to begin the massage portion. She didn’t even rinse my feet. So I got a massage with my dead skin mixed in! Seriously, barf! Granted, I told her I was short on time, but I felt like that was the fastest pedi ever. The color looks great and it’s not messy but I didn’t have a chance to relax and enjoy it. Bummer.
Ashley W.
Classificação do local: 1 Palm Harbor, FL
I’d gone to this salon several times before for pedicures and the experience was okay, but the last time I went(10÷24÷12) was so horrible, that I’ve vowed to never come back. First of all, this place is in desperate need of a refurbishment, as everything looks run down and dingy. In fact, the pedicure chair I was placed in was broken– the arm rests wouldn’t stay up and the remote did not work. The women who did my nails did not have a firm grasp on English, which is okay, but it made communication very difficult. However, I do think this was the first time she had ever done a pedicure in her life. She did not put on rubber gloves, even though all the other techs around me were wearing them. When she began to use a cuticle clipper on my feet, she was very rough and came close to drawing blood., but I sucked it up. Then, she wanted to use a callus shaver, which I would have been gung-ho for, except for the fact that the tool had clearly not been sanitized. Actually I’m pretty sure none of the tools used on me had been sanitized properly. I could see«wear and tear»(aka dead skin) on this shaver. EW! I had to tell the tech five times«No thank you, I won’t be using that this time.» before she understood. Finally, it came time for the polishing. Again, the tech did not seem to know what she is doing. She kept messing up and getting polish everywhere. I then watched her put six goopy layers of polish on one of my big toes before I asked her if she could possibly redo it, since there’s no way that much polish would dry normally and would be ruined the minute I walked out the door. She then blamed the polish(it was a metallic OPI shade) and I told her I would be more than willing to pick out a new color if she could redo it. The tech immediately changed her story, saying it was my nails’ fault(what?!). After I asked one more time, she would only agree to redo that one nail, not the whole shebang. Mind you, this whole exchange took around 10 minutes because the communication barrier was so bad. I thought my nightmare was almost over, and then she started blowing on my nails. Yes, rather than having me move towards a fan, she used her mouth to BLOW on my toes. I could not get out of that place fast enough. I hated to be «that person» who complained throughout the pedi, but I’ve honestly never had such horrible service in my life. The worst part was when I was struggling to communicate with my nail tech. None of the other women who worked there tried to step in and help her understand what I was saying, or vice versa. They just watched. All in all, this place is extremely unsanitary and I highly doubt the tech who worked on me was licensed. The health department should shut Hollywood Nails down.
Christine T.
Classificação do local: 1 Largo, FL
Horrible dirty rude all they care about is up selling you They have like 10 bottle of cheap store bought ol dnail polishes to choose from. No OPI or china glaze. Don’t waste your time or money. Nail Spa upstairs is much better.
KJ S.
Classificação do local: 1 Seattle, WA
Three words: horrible, horrible, horrible. I stopped here for a quick manicure while visiting my parents in Clearwater, and well, I will never, ever go back. It was awful. First of all, the woman wouldn’t stop trying to up-sell me and didn’t speak much english so she didn’t understand my constant«no thank yous». Then, she proceeded to use unsanitary cuticle clippers, as there were no uv-ray cleaners anywhere, nor did he utensils come out of soap/water. Gross! On the very first nail, she clipped my cuticle and made it bleed — the second time in my life that’s happened and I get a mani about once/twice a month. She then proceeded to clip my nails with a cuticle cutter, so asked that she simply file my nails instead. And finally, the icing on the cake was that she painted my nails so quickly that the nail polish wound up all over my cuticles and on my fingers. It was ridiculous. I can’t believe I even stayed passed noticing the dirty cuticle cutters. Maybe I’m spoiled in Chicago, but I pay the same amount($ 12) and get 100-percent better manicure. Final words; DON’T GO!
Katie D.
Classificação do local: 5 Clearwater, FL
They are located at the lower level side entrance on the 580 side of the JC Penny end of the mall. Not upstairs like that other review says. Love this place. Been going here for 4 years. Susan is the best for mani/pedi. All the girls there have great experience and are very kind. Their pedicure’s are usually $ 20 the entire summer and the mani/pedi is $ 30. But the deluxe services are AMAZING! Citrus pedicure is more than worth the $ 40! My calves and feet were soft for a month!
Connie C.
Classificação do local: 2 Tampa, FL
Located inside Countryside Mall, upstairs near JCPenny. They have a variety of Nail and Waxing Services. I was surprised to see the number of manicure/pedicure stations that they have, but the inside of the store is pretty old and nothing exciting. The nail technicians were friendly enough, but they did not have the greated nail polish choices(Not that many OPI and China Glaze, which are my favorites). A manicure/pedicure was $ 30. I have had the manicure about 2 days and some of the polish is already coming off on the sides(probably something to do with the kind of base and top coat that they use). I am continuing my quest for a new nail place…