SOOO glad to have Big O Tires back in Clearlake and much more conveniently located! They were sorely missed! Fast, clean, fair and honest! We have never had the slightest trouble, and when you get in your car, a fresh carnation and a bottle of complimentary water awaits! Who could ask for more?
Kyle R.
Classificação do local: 5 Colfax, CA
After receiving a seemingly ridiculous estimate for my car’s repairs, I decided to call around and was immediately guided toward Big O via Unilocal.Luckily for me there was a location in Clearlake, where I am currently residing. They suggested bringing the car in to acquire an accurate estimate. Take note, repair shops, this is how you get customers. Long story short: After dropping my car off early in the morning, Denise, owner of the shop, called me and thoroughly discussed with me the details of the repairs. And she saved me a lot of money not going back to the original service center. I had a good feeling before contacting them, during the repair process, and after retrieving my vehicle. I will be going back for future maintenance.
Francisca P.
Classificação do local: 5 Lake County, CA
Found Big-O tires on our drive down Lakeshore Avenue. We popped in, were immediately greeted and helped by Brett E, who gave us a quick print-out quote for 4 tires for our 2001 Toyota Echo, and we had them installed on the spot! Their waiting room is clean, we got ice cold water while waiting for the install, and were out within a half hour! They get 5 stars all around for this experience — and we found a sweet surprise from the owner waiting for us in the car!(see photo) Kudos for the all-around service experience, and nice touch from Denise, the owner! Thanks, Big-O !!!