Animal Hospital of Lake County

I was very pleased to find this veterinairy clinic. Is very clean and front staff was frienldy and
doggie was treated well. i will be back. Lake co. Is lucky to have a wonderful vet who really appeas to love her job.

There is not a lot of real good Vets in our town that go above and beyond to help out there and really enjoy what they do. I have found with all of them of how loving and caring they are with all my animals.
Keep up the wonderful work. I would Highly Reccomend them to everyone

Been in Lake County almost thirty years, and I’ve never darkened their doorstep~ based solely on the numerous complaints I’ve heard over the years from past pet owners and employees.

Very pleased with Dr. Jerri. She got right down on the floor to be on the same level with my puppy. First appointment but I was impressed with her knowledge and the way she handled my pup.

Beyond happy with this vet clinic. New in town and have two dogs and two cats who are my fur babies. Doc Jerri is fantastic but it’s the staff that I applaud. Shawna is so compassionate and so caring. Today my dog had a dental cleaning and she even took before and after pictures and gave them to me. She called me after the procedure and assured me all was well. She even let me walk my dog back into the kennel area this morning because she could tell I was nervous and so was my dog. I left feeling just fine. Jodi at the front desk is helpful and kind. The tall blonde man (sorry don’t know his name) took a lot of time advising me of my dogs meds and aftercare and was a sweetheart.
yes, I am gushing because I had a horrible experience at another office in Lakeport
(Main Street Vet Clinic) and am just so happy to have found this office. It’s a bit of a drive but worth it.
And another bonus: Clients here are privy to an emergency number during off hours… and that’s a plus to me because there are NO emergency clinics in this county.
Check this office out folks… you won’t be disappointed.

First of all I want to state up front that I’m not a big animal person. I love animals, but the expense and frustrations are too much for me – and I really hate getting attached to animals. My family, on the other hand, loves them and we always have many animals — frogs, fish, hamsters, rats, snakes, spiders, dogs, cats, chinchillas, ferrets, etc. It’s like Noah’s frikkin’ Ark around here sometimes.
That being said, my 12 year old daughter LOVED her hamster, Teddy. When Teddy got sick, I kept my opinion to myself and we took her to the vet. We had options — putting her down, trying antibiotics, or being sure and getting the Xray. I swallowed my opinion again and opted for the Xray. It turned out that Teddy was very sick and needed to be put down. My daughter was devastated.
But they never treated her like she was «just a hamster». Emily did get a little upset with the «nurse» who laughed at the sound of the little hamster bark/​cough, but she was vulnerable at the moment. The office even gave my daughter a beautiful cedar box to take Teddy home in. I actually considered tossing the hamster and keeping the box, but that box became the hamsters coffin. The whole thing was cathartic for my daughter, feeling like her hamster had the best funeral of any hamster ever.
Today was the pièce de résistance. My daughter received a card from the staff at Animal Hospital of Lake County, and inside was a packet of «Forget Me Not» flower seeds for Emily to plant in remembrance of Teddy.
Again, to me she was just a hamster — but to my daughter, the way this office took care of her made all the difference. I thank them for that.
As for the woman who posted a 1 star review — in a review where she says, «Jerri Waddington is a good vet. She has treated several of my animals over the past few years. She is good with my animals and has lower prices than most places» — Really? One star? Because YOUR dog attacked another dog in the office and YOU couldn’t get an apology? Really? You should be ashamed.

Lately I have noticed a severe lack of communication to customers (for lack of a better word) when calling in, as well as the seemingly frequent down times for the office. This current week (Sun Sept 18^th to Sun Sept 25^th) they are closed completely. In an emergency there is another vet in this town, but it’s really disappointing when they are closed for whole weeks at a time (or at least several days) at multiple times throughout the year.
While one of the best vet experiences on any normal day, their lack of communication and vacations really do disappoint.
The lack of communication comes in when I called in about a dosage for my cat to ask if it was safe, and I didn’t hear back from them before the vacation (which was a good 4 business days).