Fairway Tile & Carpet

I came to Fairway Carpet because of a friends reccommendation. As soon as I entered the store and started looking around at the displays I met up with Dennis, one of the stores owners. He listened to what I was looking for and gave me different samples to bring home. As soon as I decided on a floor tile and carpet tile they were ordered. They called me to set up a installation day which was convenient for me, the installers came and did a beautiful job. Thanks Fairway, our house looks great.

This is in reply to Marisa P;
I am the owner of Fairway Tile & Carpet. Marisa contacted us 8 months after the completion of her job. I questioned why it took her 8 months to inform of us damage we had caused to a new floor. In addition, I volunteered to repair the floor, but there would be a very minimal charge. I feel that her review is unjustified. Fairway has been in business for 64 years, we have our own experienced installers, and we certainly do not slight anybody.
–Dennis Langwald, Owner

Please be warned about Fairway Tile and Carpet in Clawson. I used them successfully on 3 properties, 4 jobs. We then purchased carpet for the purpose of having a soft place to play in our bonus room. We told the store AND I personally told the installers that these were new hardwoods and the carpet was temporary while the children were little. Of course the installers also saw these beautiful floors with their own eyes. We recently grew tired of the carpet and pulled it up this weekend to find gouges in the hardwood around the perimeter of our room in regular intervals. This was done during the installation. I called Fairway Tile and Carpet and they initially denied that they could have done it. Said it was not possible. Then they called today (they promised to call back today so they could come take a look) and said they knew how it happened, but because I did not make sure that the invoice said «preserve hardwood», they will not be responsible. From our online research, the tool that was used should NOT have been used on hardwood — only subfloor or concrete. We are so upset because we tried to support a small local business, rather than Home Depot, etc and have been completely burned. Our floors are damaged and sharp and jagged. I gave them every chance to make this right — we even have extra boards because this was new construction at the time. The owner yelled at me, told me that if I post anything on social media that he will sue me for slander, and hung up on me.
Please do not do business with this company. They do not stand behind their work or mistakes. Find another flooring company — there are many.