Amber Apartments

I have lived in the Amber Oak Townhomes since August 2014. They take your rent out when you have automatic bill pay set up on the last of the month some months, the first some
months, and the second some months, not sure why they cannot take it out when the lease says they will, but ok. I had maintenance call me one day saying they could not find the key to my place to complete our service request so I had to leave my job to come let him in, yet he wasn’t there when he said he would be so in order to get the things fixed to live comfortably and safely (after paying $ 1600 to live here) I had to leave my key so he could get in-​very safe. I also had a maintenance man tell me that since we could not reach the light at the top of our vaulted ceilings, that they could come and change it for us when it burns out. Well, it burned out and when I made my online service request for the lightbulb, I got a voicemail from the office talking to me like a child telling me that they do not change lightbulb but we could bring them the lightbulb to the office and they could give me a new one. Seriously?! Get on the same page here, people! Next, the parking lot is as small as can be, and when I get home from working a 15 hour day, all I want to do is go to bed. Nope, I’ve had to park miles from my own home so that visitors can take the spot I pay for. They send out letters in the mail stating visitors must park on the street but do they enforce anything?! No. The people working in the office are the most incompetent, uneducated, uninformed and confused people I have ever met. They never smile, they never greet you with a welcoming handshake, and they never seem to know where anything is or what anything means. They also like to send out letters threatening to contact a lawyer when the problem lies on their end. They have a signed document from a past tenant stating that the past tenant was responsible for paying their last month’s rent and the new tenant would pay after they moved in since the past tenant wasn’t out at the beginning of the month. The past tenant’s check bounced, yet instead of filing against the bounced check, they sent the remaining tenants who were still paying on time a letter stating we were responsible since we still lived here and already paid our portion-​EVEN THOUGH THEY HAVE A SIGNED DOCUMENT FROM THE PAST TENANT WHO CANCELLED THEIR RENT CHECK ON PURPOSE –WHICH IS ILLEGAL!!-SAYING HE WOULD BE PAYING! There is a lot of illegal activity going on in this place and it is going to catch up with them very soon, and that is very disappointing because I have lived in some very nice properties from Los Angeles to New York and this place could be extremely amazing with the right owners who genuinely care about their properties and the people that pay to make them successful.

Are U kidN me! I really went 2 see the Lofts in Royal Oak which were supposed 2 be full so they gave me a key & let me GO MYSELF 2 view 2 apts that U COULDN’T pay me 2 live in! In order 2 see the Loft U MUST do an app. Really? Run my credit 4 something I just want 2 see? LookN @ what I saw 2Day NO THANK You! A waste of my time & gas! YUCK! 1 star ’cause I had to.

First, the pro’s: Large variety & volume of apartments in Royal Oak & the surrounding area. Reasonable move-​in costs. Leases go month-​to-​month after the first year (and they didn’t raise my rent). Many apartments have in-​unit laundry & other amenities like gas stoves, new appliances, dishwashers & balconies. For my building, the indoor & outdoor common area maintenance has been good. The newer buildings have modern features & wood floors. The utilities are super cheap, & water is included.
But now the cons: The rent is higher than market rate, so you would expect better neighbors. However, the noise is very bad. It’s kind of like living between a nightclub, dog kennel (they allow dogs), aerobics studio & movie theater. I stopped putting my smoke detector back in the ceiling, because it kept falling out due to the vibrations from the levels of noise and stampeding from my upstairs neighbor. Movie night next-​door often goes to 4am with full volume speakers blasting explosions and action flick noise. This isn’t directly Amber’s fault, but is the biggest thing to keep in mind if you’re going to move into one of these places. Separately, there have been some water/​sewage issues. In my building, there have been plumbing problems including toilet backups & my unit getting flooded from water coming through my ceiling from my upstairs neighbor’s shower.
Overall, if you’re considering living in one of their buildings, I suggest a top floor end unit for the best experience.

Do not EVER rent here. First problem came when I needed something fixed and the maintenance man just walked into my apartment without knocking. Luckily I had the chain up on the door because I was in the bathroom changing with the bathroom door open!
Second problem came when then threw a bunch of stuff out of my storage locker on «accident» thinking it was the one someone was moving out of. Needless to say they aren’t re-​paying me for my stuff because that would be admitting responsibility.