Cherokee Property Management

I have had the worst experience ever with this management company. The only advice I can give is don’t rent from them! It’s not worth it! You will be completely miserable no matter how nice the house is. My husband deployed and everything in the house was breaking and they would never send anyone out to fix it, EVER. I went 2 weeks without Ac. The people at the front desk are the rudest I have ever met. They always make you feel like you’re an inconvenience.

Cherokee have moved up a little in my rating. Turns out that my particular property is a special type. When I call in a work order they have to get all work orders approved by the owner and he uses a specific handyman. So if the owner doesn’t get the call or if it takes the owner a little time to get a hold of his handy man then it can take some time to get things fixed.
The owner has since changed handymen since my last post and the new handy man is awesome. I showed him the work that the previous handyman did and he couldn’t believe the way that guy tried to fix things.
Cherokee caught on fire about 2 weeks or so ago and is in a temporary office up Fort Campbell BLVD across the street from Ruby Tuesday. The phone number for Cherokee still works and the move sounds temporary.

I never had any problem with the maintenance people. Every time I called, they were there that day or the next morning. We were having very high electric bills during winter, way higher than they should have been and we thought there was a problem with the central unit. They could have easily told us the heating unit was fine but they went ahead and replaced the whole central unit in the house. They always came and fixed anything I needed to be fixed. I know everybody has different opinions though. The reason I deducted 2 stars is because no one in that office is very helpful. They are rude. I love the fact that the places are so reasonably priced but the locations aren’t the greatest. We had numerous things stolen from our house. I also got about 75% of my deposit back when we moved, which I did not expect. All in all, I think I would rent from this place again…