Maxx Self Storage

I came into Maxx Storage for a unit 5×10 and the only one they had left was an indoor unit, desperate for a storage place and paid too much…$ 99 a month. It’s convenient but pricey. The place is clean, except my unit wasn’t swept out like the manager said she was going do before moving my goods in it. They did give half off the following next month rent. Good thing I only need it for less than 6 months, they don’t pro-​rate rent either so be advised on move in and out dates.

SCAM … They falsely advertise their prices on their website and let their Call Center give out false prices/​fees. I called to make a reservation because of the great deal I thought I was getting, spoke with someone in their call center that assured me I would get the price that’s listed on the site only to show up on move in day and was told they can not give the unit for that price and they have to charge me a processing fee and a mandatory lock fee ??? I spoke with them multiple times before I came to the property and NO ONE mentioned a processing fee and mandatory lock fee. The manager of the property said she would have to fix their website to reflect the correct price of the unit and she has yet to do this (a week later) This place is a huge rip off. They allow the call center to lie to us just to get us in the door then over charge the rental rate price and hit you with additional fees. I also spoke with the owner Ken regarding this and he had no sympathy for how I was given all this false information and acknowledged the fact that its okay for their call center not to give potential customers the REAL prices/​fees. HORRIBLE BUSINESS AND I DON’T ADVISE ANYONE TO GO THERE.

Called a week before I needed a unit to get prices. Showed up to rent a unit and the price had doubled. Be Careful when doing business as they are very shady.