The Hearing Center

I have used hearing aids for almost 10 years now and was very interested in the new «made for iPhone» models. They just launched last March or so and I got the right away. Dr. Eric Sandler at their Highland Park, NJ office has been incredible in helping me get a pair and tuning them to my needs. He’s always thinking about how they can work better for me specifically as I like to use them to listen to music along with everyday conversation. When I first got them, they were very tinny sounding when listening to music (I’m «All About that Bass».) Dr. Sandler worked with me through a couple different molds and now they’re great. I would recommend him to anyone needing hearing assistance especially anyone in their 40 – 50’s who is interested in new technologies in there space.

I am hearing-​impaired since the age of six-​years old. I was fitted with hearing aids and taught to read lips, as well. Personally, I don’t see myself as having a disability… Never have. I am the type of person who keeps it moving, positive or negative… life is always going to throw us a detour here and there… And I believe everyone has a story…
So, as a child my parents purchased my hearing aids from The Total Hearing Center in Union, which is still in business today and located on Morris Avenue. In addition, one should be aware that 99 percent of health insurance companies DO NOT cover any expenses of hearing aids. The average current price of one hearing aid is about $ 3,000.00. Yes, ouch!
However, there are some governmental agencies that offer assistance, financially in covering the cost. One being the Division of Vocational Rehabilitation Services (DVRS), which for me is a saving grace.
I have been using the services of the Hearing Center in Clark, for the last three years. Val, the assistant is always friendly and promptly returns all calls. Meredith, the owner always covers everything in detail and is very patient, as well… answering all my questions. It’s amazing the technology they use with hearing aids, they can sync to most media devices however, currently the battery life needs to be improved, currently it sucks the life right out of the battery, and I can see how costly it could become.

Very professional staff & modern office. Meredith, the audiologist, was very thorough and asked many pertinent questions before performing the hearing test, which was done in a «quiet booth» for my 91 year old mother. After the test, she explained the results, options and made a recommendation, which was quite different from her prior experience (8 years before). My mother agreed with Meredith, who then made the mold of her ear. They called when the hearing aid was ready; this visit was with the other audiologist, Eric. He was just as thorough in explaining the use and care of my mother’s hearing aid, then fit her and programmed it using the computer, which fine tuned it to the right level. Eric patiently answered all the questions my mother asked him.
So far, I am pleased that my mother can now understand everything I’m saying to her without having to repeat myself! I’m sure our other relatives who come to visit her will be pleasantly surprised.
The location is 1 block off of the Parkway exit ramp (exit 135) if you’re driving northbound. If coming southbound, you just go around through the intersection.
The waiting area is clean, with more than enough comfortable seats.
There were plenty of open spots in their parking lot. There are NO STAIRS, which is wonderful ~ only a small curb separates the wide driveway from the sidewalk, which the front door is level with.
The woman at the front desk, Val, is business-​like and helpful. She completes their staff of 3.
Their hours are VERY LIMITED (10 – 4, M-​F) which caused a 3 month delay between the 1^st & 2^nd appointments which conflicted with my husbands work hours and when he was next able to take off. He is the only one my wheelchair-​bound mother trusts to transport her anywhere. In the interim, my mother spoke with a friend of hers about her experience; the friend told her that there are companies who will come to a patients home.
Aside from that problem, which most likely would affect a small number of their patients, I HIGHLY RECOMMEND The Hearing Center for their attributes and would have given them a 5 star rating! If I learn of any changes or additions to their hours and/​or days, I will post an update to this review.