Had to order flowers for a funeral on short notice(long distance), spoke to Holly on the phone and she was SOUNDERSTANDING and sympathetic. I think I called 3 times with questions, etcetera, she sent me pics of the arrangement prior to sending. The family was so impressed, they brought it home with them. I wish I were closer to Claremore, because I’m getting married and I would love to work with this florist again and under less tragic circumstances. You can’t go wrong.