Nona Tirre – State Farm Insurance Agent

I’ve been with State Farm for about 3 years now and I love it! Especially when agents like Nona are always there to help you! She’s very great and always finds the best way to save you money. I can vouch for that! Why do I write a review after 3 years? Because I just went in this Sunday again to add another car and it was the same awesome experience I had 3 years ago. Very caring, nice, funny, and professional! Even when she’s not there, her team takes care of you just like she would! Thanks Guys!

Nona and her staff have been extremely professional, knowledgable and thorough. So far we’ve discussed business, life and auto and they are equally knowledgeable in all fields. I would recommend Nona with confidence to any of my family or friends.

Being in the insurance business and knowing what I know about Nona, I would freely recommend her. She is attentive to detail, ethical and honest. She is truly the kind of agent you can work with for life.

Nona is a a consummate professional and we would not hesitate to recommend her to our friends, family and clients.

We switched our CPA firm’s business and building insurance to Nona last year and have received professional service second to none. Her rates were better and her attention to detail along with recommendations with changes in coverage give us the best insurance for the price. I have no problem recommending Nona to all my personal and business clients.

I have been in the Mortgage industry for over 2 decades and have worked with many Insurance professionals. Nona has been hands down one of the most knowledgeable and accessible Insurance agents I have had the pleasure to work with. Her support team is responsive and knowledgeable as well and have never let me or my customers down. You wont go wrong in choosing Nona for your insurance coverage.

Nona has ALWAYS taken care of me. Her honesty — she has always been honest about her rates and when to insure with her — her knowledge of the industry — to her fantastic customer service — I recommend her wholeheartedly. You won’t be disappointed.

I have been dealing with this office for about three years now and I want to say that this is a great place of business. The people who work here are not only friendly but they really show that they care about people and not just about the business. They are very hands on. They will not only take care of your insurance needs but want to make sure you are covered all the way around. I love how they celebrate the holidays and that brings joy to the customers. In the last past years so much has happened in my life and family. Since 2013, we have had 5 accidents, my daughter got hurt, my husband died and Nona Tirre State Farm has been there by being understanding, very helpful and concerned. I have never associated any other business with sending cards for every occasion besides the Holidays. Thanks very much. You treat your customers like family.

I got a great deal and the best customer service experience ever. I would deff recommend Us.

Nona Tirre, personally, has been a pillar of support for the City of Pomona. She and her staff, continuously, volunteer for Pomona Chamber of Commerce functions. .. with the utmost cheer and sincerity. Her knowledge of the insurance business is impressive. Their coverage for classic automobiles, business insurance for dentists and doctor’s offices and her willingness to do everything within her power to provide the coverages needed. .. sets her apart by a great margin. She is truly an asset to the communities they serve.

I was with Nona’s office for more than 2 years and never held a conversation with her, I always spoke with Mike Perez (HE WAS AMAZING) until he stopped working there and when he left I would speak with the other team members which didn’t always exactly know what they were doing and had HORRIBLE customer service ex. Bad attitudes, wouldnt tell me they’re name or on hold for a long time and will question you in a disrespectful manner. Even when i would ask for for Nona i was always told she was busy or just not in the office. Recently for 2 months payments weren’t coming out my account and i even received my new insurance cards but until i called the office i found out my account was delinquent which is unacceptable because the associates are supposed to make past due payment calls especially when I would pay 6 months in advance for my policies.
I even referred serval people to Nonas office in the beginning and I recently have told them to switch to a different agent because whatever they are doing in that office is ridiculous, outrageous and they should be reevaluated. If I could give negative stars I would. «Like a bad neighbor Nona Tirre isn’t there»

Excellent customer service. Nona really dedicates herself to her customers!