Eric Martinez – State Farm Insurance Agent

Eric is a great agent. We have had him as our insurance agent for a few years now. He came recommended to us from several friends. Whenever I have a question about my rates, he gets back to me immediately and outlines everything. He also works hard to keep our rates down. We use him for home and auto as well as personal property. We have recommended him to several friends and family as well. Definitely a five star agent.

Great Insurance Agency! Every time I call in, the staff is friendly and knowledgeable. If you have a problem, they are always willing to go the extra mile and help you out. I would recommend Eric Martinez’s Agency to everyone!

Got referred by a friend who’s currently insured by Eric. Great service. As soon as I walked in I was greeted and offered if I wanted water or coffee. I started my process with Tina, she was friendly and helped me understand basic insurance info no one else cared to explain to me. Everything was handled really fast and I was in and out of the office in 30 mins or so. I will definitely recommend this to others!

Eric has a unique way of making people feel secure and safe. He not only provides great customer service for insurance coverage, but has an excellent method of communicating «things you need to know». I receive notes, and post cards advising me on how to save money, protect my family and home, and even fun ways to spend my summer with my family. That is good old fashion genuine interest in his client. I wish my other service providers were half as attentive as you.
Rodney Weeks
Thank you Eric Martinez. State Farm should be proud to have you as a representative. On behalf of my friends and family we thank you for being there or us.

I purchased a policy for my business from Eric’s office recently. The staff was very knowledgeable and helped me understand my coverage. It was a very quick and easy process. Ended up saving some money and getting extra coverage. Thanks!

Eric is a spectacular agent!
We have a unique situation in that my wife’s employer provides us with housing. Eric went out of his way to perfectly match State Farm products to our needs. Most insurance agents just sell the same thing, but Eric worked to understand our scenario and make sure we have the right insurance and are not overpaying. It feels great to know he is putting in the extra effort to look out for us. We also see him around town and he is a great and generous guy in our community. It’s always nice to do business with the good guys.
Highly recommend.

Beware! If you like good customer service this is not the insurance agent for you. When State Farm screwed up my premiums (apparently a common occurrence in their low mileage discount policies) I called Mr. Martinez’ office.
First, Jacqueline tried to tell me that the problem was my fault — that I haven’t paid enough. When I objected to her characterization of the situation, stating that I don’t pay them an amount of my choice but that they reach into my checking account like the hand of god and take the amount they say I owe, she said she needed to do more research and hung up.
Then I received an email from George that laid out an explanation of the payment history — just like the one I gave him. No resolution was forthcoming.
I called again and said I wanted to speak to my elusive agent. I have never met him, never spoken to him. He took over my account when I moved to California because I could no longer keep my terrific agent in Phoenix, Mary Alice Aguilar.
So far, I’m still waiting. Mr. Martinez hasn’t bothered to call me back. Meanwhile, I’m checking rates at other companies as well as taking my issue directly to underwriting. I’ll say one thing though, if I do stay with State Farm I certainly won’t stay with Eric Martinez. I don’t like being treated like shit.

I can’t say enough good things about Eric handling all of my insurance needs and retirement planning. He took the time to answer all of my questions (and I had a lot) and explained everything thing to me in every day terms. He is always quick to respond to any questions or requests I have. I highly recommend him, and refer all of my friends and family to his office!

I have sent Eric several clients and all of them came back saying the same thing… GREAT EXPERIENCE! Eric makes me look good when I refer him clients and he also insures my house, car and boat! Thanks Eric!

Andrew M.
What can I say, one stop shop for your car, homeowners, personal items, life insurance… the list goes on. Eric explained everything to us in common terms, nothing was that complicated. The other day, I was able to make a simple change to my policy to include insurance for my new homebased business.
Eric is a great professional. Everyone should use him for their insurance needs.