The UPS Store

This store is always very helpful. Will go above and beyond to help with your mail needs. I was in a mad rush to get mail for my business out and they helped me get it done on time

I called in this afternoon at 4:30 pm to this store, and asked them what the latest time i could drop off an overnight to Vancouver, WA. . I was told 5:45 pm. . i was glad to hear that, and headed down there to drop off a prepaid mailer envelope. . when i got there, they told me that the deadline was 4:45 pm, but then they told me that since it was just across the river, it would still make it. . I gave them the prepaid mailer envelope, but realized that the label provided by the intended recipient (a Vancouver title company) was backwards — it was going to be sent to my home, instead of the intended recipient’s Vancouver offices. . so, the Vancouver company faxed a corrected label to this UPS store. . then, since i didn’t have money with me, the manager at the UPS store decided that rather than provide the correct label so that i could in fact o/​n mail the docs, they would not do so since i didn’t have $ 1.50 to pay for the corrected label that came via fax. . so, they end up with no revenue, and i end up totally unhappy. . if this ‘pay $ 1.50 for the fax or we won’t provide you with the label’ represents their management philosophy, then their management philosophy is nonsense and foolishness. . I typically go to this store about once a week; I will find another alternative. .

My experience with the store has always been positive. They have always been friendly and helpful. A nice feature with their mailbox rentals is that you can get text messages when a package arrives. Plus, they are open on Sunday’s and they are in a convenient location.

Went in today to send out a pretty good size parcel, a $ 70.00 shipping cost. I wasn’t too comfortable with my tape job and asked the lady working there her professional opinion on if my packaging would hold. Instead of her maybe re-​enforcing it with a little tape of her own or just saying I should re pack it all together, she was very, very snotty saying «that’s not the way I would have pack it» took my money and set the damn box on the floor using her foot to move it out of her way. (Older, skinny red head lady) I’m not sure if she is new or just having a bad morning but either way, I will never use this place again!

After this store got new ownership a couple of years ago, i’ve seen huge improvements. The new owners are really friendly and really work hard to make the customer happy. And they put cookies out at Christmas time.

ups deliver the wrong package to my house, then I return it to this store. The lady said she will not take care of it. Let me bring it back, if not she will throw away. It is not my package how can I take it back?? The lady so rude!!!

I have a business box in this store and come almost daily. The owners and employees are very friendly and work hard to take care of everyone. Like with any business, there are times when they get backed up at the counter or mistakes are made (like getting someone else’s mail), but they are always working hard to get things right. I recommend this location to anyone looking to setup a business address. The location has very easy access for getting off I-​205 and back on. Due to curb cuts, the location is not as good if you need to go east on Sunnyside Road. However, I fix this problem by looping around the back of the building and exiting by the A&W.

Normally have no problems coming in here. But the 2 asshats behind the counter today thought it was more important to screw around with each other than to be serious and help me. I can’t feel confident that the important papers I’m sending out to a lawyer are in safe hands when I got Beavis and Butthead playing grab ass behind the counter! I won’t be back!