Luxury Nail Bar

I have been to this nail bar 3 times now and each time has been a disappointment. I will not be going back. The last time was the worst of the 3 visits. My friend and I planned to meet at the salon. She arrived about 10 minutes before I did and was soaking her feet when I got there. Her pedicurist started her pedicure before mine started. However, mine was finished a good 15 minutes before my friend was finished. The pedicurist seemed to be in a big hurry and she also seemed annoyed with me even tho she never spoke a word to me except to ask (uhh I mean demand) if I wanted the deluxe pedi.

horrific!!! terrible service, super rude staff, really tacky location, and my shellac polish lasted less than 1 week. stay away!!!

So my friend wanted to take me there for my birthday to get a regular pedicure.
The ladies gave us a menu and asked us to order. We ordered wax, the menu said a normal pedi was $ 25 and to get the wax was just an extra $ 5
Once it was over they charged us by saying we ordered the «deluxe pedicure» which was $ 36! My friend explained that she said «wax» the lady ROLLED HER EYES and argued with her. My friend ended up paying but, they were so rude. And their screwdrivers suck. I won’t be going back. Just remember that customers ARE your source of income.

Sad to say I won’t be back. Had been going for a few years regularly. Tina is the beast nail tech there. Amy is super nice. Those 2 would be the only reason for me to go back. Last week V. did my nails for the first time. She rushed and complained the whole time and didn’t care about what I wanted for the design — just as long as she could finish. She and another nail tech made comments about me frequently. The quality had gone down over the years. It’s too bad because they were the only place I would go.

So a friend and I went in for last minute pedicures. This salon is the typical Vietnamese nail salon. They talk talk to each other the entire time. Also I even caught them talking about me. My friend had the same issue. The only time my tech was nice was at the end and it was time to pay. Why go back to a place that ignores and talks about you. Artistic nail off of 224 in Milwaukie is just 5minutes away and they are kind and do an amazing job. (I do not work for Artistic nail just a patron that wants to advise other patrons of another salon in the area) Juanita Bell

I had an appointment that I showed up five minutes early to. They sat me in my chair right away, where I sat for close to 40 minutes before anyone came to do anything with me. My feet were prunes by this point. I was asked which pedicure I wanted. I said the classic plus wax, she removed my current polish and then took off. Finally a second woman came over and quickly clipped my toenails, scrubbed my feet and put my polish on (no wax was put on my feet like I had asked for) and also quickly took off. I waited and waited for about 15 minutes. No one came back to see me, I didn’t get a massage or lotion on my legs or feet like I am used to getting elsewhere. I finally had to put my flip flops on and walk to the front to even get noticed again. I would’ve loved to stay all night and continue being ignored. But the Blazers are in the playoffs.

I’ve been here many times, and each time I do go, the customer service gets a little worse. Now don’t get me wrong, the place looks fantastic, and you even get a drink (you should probably ask though, since they don’t even offer half the time) but take your money and spend it on a salon where you feel like a valued customer. They do a great job when it comes down to the actual mani/​pedi but when you come in, they all stare at you like you’re just the most negative bother about their day. They say «how can I help?» With no smile on their face and they’ll shout it from across the room, instead of coming to the front to talk to you face to face. I don’t know why it’s so crowded every time I come in here, you would think people realize that they’re just not wanted here. I’ve given this place many chances, and spent a great deal of money here before, but I’m just disappointed every time. You’re more likely to have a negative or mediocre experience here than you are a great one. The staff here is unfriendly, no matter who you get. For a place that’s supposed to be relaxing and not rushed; Not to mention a place where hundreds of women take their hard earned money to feel a little more beautiful, and are treating themselves and/​or friends by spending a great deal of dough on a regular basis, you sure do feel rushed and unappreciated by the time you walk out the door. My advice? Get your spa-​salon treatments at Emerald Isle, LITERALLY RIGHT ACROSS THE STREET in the promenade. It’s never as crowded, they have tons of choices for color, and best of all, they know remarkable customer service.

I love this place! I’ve been many times. Both for manis and pedis. Shellac and regular polish. This last time the technician was a little rough with my cuticles, but to be honest they looked awful when I went in and they did look better after.
They have a great selection of shellac, like the biggest I’ve ever seen. They give you a free drink: wine, mimosa, mojito, whatever! I mean, the mojitos are from a mix, but who cares it’s free. It’s always clean and comfy in there. The pedi chairs are amazing! It can sometimes be busy, so many an appointment. It’s kind of ridiculous to me that some of these reviews are mad that they went in after work hours without an appointment and then were mad they had to wait… Obviously if you go in at the busiest time of day without an appt you will have to wait.
I’m taking a HUGE group here next week and if everything goes smoothly with that, I’ll bump this up to 5 stars.

We came to this place because it is one of the only few that closes later. The place has nice décor, good atmosphere and almost always busy. I love the fact that the pedicures come with a drink as well!
The pedicure itself was a job well done. My mistake was forgetting to pick a nail color before I soaked my feet in. I did feel a sense of disgruntle from the nail tech lady. During the entire pedicure, I felt like I was ordered than I was treated as a customer. Looking at all the other reviews, I believe the fix that needs to happen here is their customer service. This place has so much potential, and it is reasonably priced given its location and the setting of the place. Wouldn’t mind coming in for a pedicure once in a while, but there are other choices out there with better customer service.

Went to this shop for the first time on March 7^th. The service was quick but the nail tech spoke to me once, to ask what color gel I wanted. I asked for over 8 different colors (which she couldn’t find any of) I finally just asked for her to find something similar. I wasn’t displeased with the service but wasn’t thrilled either. I came back March 15 for 2 broken nails. It took an hour and a half for 3 different people to fix these nails. Each one kept getting up and walking away to text/​talk on their phones. They refused to put the same color on these new nails and put a coat over the original color which instantly started pealing off the next day. Then March 18 another nail has broken and ripped my real off. I will NOT be going back to this salon.

I’d give it no stars if I could. The absolute worst nail bar i have ever been to. The workers spend no time making sure you get a good mani/​pedi and when you ask them to fix something they get defensive and rude and refuse to put any effort in to fixing it. Then they talk in Vietnamese so no one knows what they’re saying to discuss it throughout the entire store. I highly recommend saving your time, money and patience. This place is a sad excuse for a nail bar.

I had always had a good experience here until I went in to get a manicure for my birthday. I asked ahead of time to confirm the price of an acrylic manicure, they told me it’d be $ 25. I went ahead and started getting my manicure. At the end it looked great, and it went to pay and they said the total would be $ 40. I was astonished, so i asked to speak to the person who told me it’d be $ 25. This man insisted he had never told me that it would be $ 25 and accused me of mishearing him. You can’t mishear $ 25 instead of $ 40. I will not be returning back here.

This review has been a long time coming. I came here with 2 friends. 1 Spanish and 1 Vietnamese at about an hour before closing a couple months ago. They said they could take us, but we had to wait 10 minutes. Sure, that’s fine. So my girl friend who was Vietnamese never tells nail techs she’s Vietnamese unless they ask. They were talking about our Spanish friend the entire time. They were saying how she’s not cute at all (she’s super cute by the way) and saying she probably won’t tip!
So apparently there was some sort of party they were all going to that night. So the nail tech was pressuring my viet friend to pick a shellac color. But she wanted just regular polish because there was a specific color she wanted for an event the next day. The owner was saying in Vietnamese how my friend picked an ugly color for her skin tone and that now they all have to wait for her to dry under the dryer because she didn’t pick shellac that dries right away.
Our nail shapes turned out ok, but because they were rushing to get out. my girl applied the top coat too soon which caused the polish to drag and it created thin spots. It’s a cute place, but we’re taking our money elsewhere.

They have so many shellac options! I’ve been coming here to get my nails done for the past few months. I get gel fills with shellac and it typically lasts at least two weeks.
Four stars because even when you have an appointment, they aren’t ready for you when you get there. so expect to wait a little while even if you have made an appointment in advance.

I went here for a work outing and got my nails filled and a pedicure, They completely ruined my nails. They didn’t listen to what I wanted and all I was getting was a fill. My pedicure was nice but then again its hard to mess that up. I wouldn’t get a set of nails done here and wouldn’t recommend them to anyone.

Very poor customer service, I sat with my girlfriend for an hour while we were not talked to at all, then after an hour of the lady working on my gfs nails, the lady used the wrong polish and the polish was wrinkled, we had an appointment to be at by 130 and it was now 135, she asked if we could come back and she could finish the job later, the lady said yes no problem. We came back about 2 hours later and a different lady, who knew the situation, said she needed an appointment, so now she has to come back at 10 tmrw, just cappy customer service, oh and they charged her full price even with their screw up.

When I come here I get my nails done with all kinds of cool styles. They have almost like every color you can think of. I am getting my finger and toe nails done here with my mom. I guess you can call it a girl day. At least until my dad gets home from work. I really like coming here.

Nails by vi (@nails_sassy_dassy33 #luxurynailsbyvi) going on other nail artist’s instagram commenting obscenities and being negative instead of actually supporting other’s art work is not a professional thing to do. You aren’t even from Colorado, stay classy!

First of all the décor was pleasant. The staff were sweet and it seemed like a killer spot to get your nails done at. With that being said… I feel like getting a facial there might not have been my best idea ever but the woman who was taking care of me was absolutely phenomenal minus the fact that the room she had to do it in was definitely a hot mess (makeshift storage room/​facial room) To the woman’s defense, she was new and did a fantastic job with what she was given to work with (bless her heart, she should be working at a resort spa she was so good!) But the ³⁄₅ is because the facial was great, her pleasant demeanor was wonderful, and the mask that was used gave me the chills it was so on point. However the lack of cleanliness in the salon (& especially the room I was in lol) is my reasoning for the review.

Very satisfied with my shellac manicure. Did not have an appointment, they were happy to take me. They offered me a beverage. Loved the TV on the wall, something to look at. The are open late, until 8 pm.